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Business Development & Logistics - Junior Associate Engineer

Company: Red Flint Sand & Gravel, LLC
Location: Eau Claire
Posted on: April 3, 2021

Job Description:


TITLE: Business Development & Logistics - Junior Associate Engineer STATUS: Exempt
REPORTS TO: VP Business Development & Ops
UPDATED: July 2019

Position Summary:

This position will provide technical and professional services of company products to the Business Development/Sales team. This will include assisting with sales and marketing, sales quotation, working with operations to coordinate customer orders, shipping, invoicing, trade show assistance and execution, trips/visit on site customer interaction, associated reporting and overall customer service requirements to assist in order fulfillment, submittals, and product installations as required. The purpose of this position is also to assist in the development and optimization of internal logistics systems, and provide technical assistance and support necessary to move product orders and related information through our sales and delivery process.
This will include training and development to become proficient with advanced level RFQs, trade shows, and customer visits within Business Development. Routine travel averaging up to and over 50% will be expected.

Essential Functions Responsibilities:
This job describes the general nature and level of work performed by employees assigned to this position. It does not state or imply that these are the only duties and responsibilities assigned to the job. Employees may be required to perform other job-related duties as requested by management. All requirements are subject to change over time and to possible modification.

Business Development
1. Assists in providing technical and engineering support to the sales team by executing proposals and assists in forecasting and market analysis. Executes maintenance of sales and marketing measures.
2. Assists in execution of advanced level Request for Quotes (RFQs) and assists with process documentation, control, and optimization of RFQ process to ensure consistency ad appropriate representation of operational capabilities including resource capabilities.
3. Attends trade shows and customer/engineering visits and other sales and marketing functions as required. Executes trips to various customer locations and executes multiple customer visits as directed. Completes required pre and post documentation on a timely basis.
4. Follows up to RFQs including inside sales functions as required. Executes unit cost analysis in support of work order summarization for use in future proposal writing. Provides information to the sales department to assist others in the development of quotes.

  • Meets with customers and prospects to ensure understanding of their particular needs in order to deliver products/services to their expectations, or better.
  • Makes follow up phone calls to customers to solicit business, follow up on proposals, follow up on trade show contacts, and other general status.
  • Supports strategic objectives of the company to ensure optimal and profitable operations.
  • Assists with annual planning requirements in line with strategic goals and coordination including the establishment of annual pricing. Assists with the direction of the team's efforts in pursuit of initiatives and activities required for obtaining goals and profitable operations.
  • Executes trips, visits and follow up activities as assigned to obtain P.O. including at customer locations.
  • Assists with installations, submittal paper work, and general follow through with order fulfillment tasks. Also executes scheduling activity worksheets for communications with productions.
  • Other duties as assigned.

    Site Related Support/Logistics
    12. Learns, understands, and complies with applicable plant safety rules and regulations at all times. Holds self and others accountable for safe operations, wears required PPE, executes and participates in regular MSHA and safety training/testing.
    13. Assists with technical and engineering support to portable plant manager with production scheduling and order status.
  • Utilizes order entry system for local, domestic and international order fulfillment according to established procedures - from entry of quotes to daily orders/charge tickets, release and shipment of products. Keeps system up to date with various related information, as scheduled and as needed.
  • May be required to back up site scale operations on temporary basis across all sites.
  • Corresponds with customers on their order questions and changes - phone, email, internet, etc. Professionally addresses and resolves problems/complaints within scope of responsibility, documents correspondence and results.
  • Prepares detailed documentation for international orders - customs, etc. Tracks these orders once shipped to ensure they are delivered as planned. Updates export shipment spreadsheets. Communicates with freight vendors and customers as needed to expedite or problem solve export orders. 18. Learns, understands, and communicates product/media, packaging, inventory, shipping, industry standards, production, and scheduling.
    19. Files correspondence, reports, and other materials. May file confidential data.
    20. Assists others in the office with special projects and other work as assigned.
    21. Communicates with other employees regarding status of work in process to ensure smooth operation of the order fulfillment and shipping process.

    Work Relationships:
    Reports to President. Works closely with the CEO, and others in Production Management, Order Logistics, Sales, and Accounting, and frequently with other employees in the office. Regular, daily contact with customers and vendors, by phone, e-mail, and in person.

    Performance Expectations and Competencies:
    Work performed is expected to meet or exceed guidelines for safety, quality, accuracy, timeliness and thoroughness. Must be reliable and timely in reporting to work. Competencies include the ability to: think and work safely, interact professionally with external contacts (customers, freight vendors, drivers, etc.), accurately troubleshoot and resolve order and logistics problems, gain the trust and respect of co-workers and management, communicate effectively and develop good working relationships with others, conduct self with honesty and integrity, take initiative to notice what needs to be done and the good judgment to act appropriately.

    Knowledge, Skills and Abilities:
    1. Observes all safety rules and regulations, conducts self in a safe manner at all times.
    2. Ability to maintain a professional demeanor when dealing with the public.
    3. Ability to prepare written reports and documents and maintain accurate files records.
  • Must possess excellent communication skills both verbally and in written form, for interacting positively with management, employees, customers, and vendors.
  • Must be able to perform intermediate math functions (add, subtract, multiply, divide, algebraic and geometric calculations).
  • Must be detail oriented and well organized in order to effectively plan for and coordinate daily business activities. 7. Knowledge of modern office practice and procedures including business correspondence, and filing techniques. Correct English usage, including grammar, spelling, punctuation, filing systems, and vocabulary covering common administrative terminology.
    8. Ability to operate a variety of modern office equipment, computer terminals, utilizing word processing, spreadsheet, and PowerPoint software, and peripheral equipment such as facsimile machines, printers, scanners, and copiers.
    9. Ability to perform detailed work accurately in compliance with stringent time limits with minimal direction or supervision.
    10. Ability to work as a team, but also independently initiate, prioritize, perform or solve problems related to deviations in work assigned in order to meet fixed or fluctuating deadlines and achieve work objectives.
    11. Ability to manage multiple projects, prioritize multiple tasks and demands. Ability to understand, interpret, apply and explain policies and procedures.
    12. Ability to comprehend, retain and effectively carry out policies and procedures.
    13. Ability to use mainframe computer system and personal computer with, Business Lync, MS Excel, MS Project, MS Word, MS PowerPoint, accounting software and other company specific software.
    14. Ability to work the allocated hours of the position in order to meet deadlines.
    15. Ability to travel as needed by the Company.

    Minimum Requirements:
    Bachelor's degree in business, engineering, or related technical area. Industrial, Chemical, Materials, Civil, and Mining Engineers and technical business degrees preferred. Other engineering disciplines will be considered.

    Must be proficient with Microsoft Office (Word, Excel, Outlook). Experience with computerized order processing and accounting systems, or production scheduling and/or maintenance and repair systems (prefer Great Plains experience), preferred.

    Proven business development experience is a plus. Asphalt, ready mix, crushing, screening or washing experience may also apply if applicant is/was involved vertically to mining and/or aggregate processing. Must understand and respect MSHA and OSHA regulations, understand the geology of mine sites, and understand the use and configuration of mining equipment (fixed and mobile).

    Experience in order processing/logistics, freight or production scheduling, and/or customer service..... click apply for full job details

Keywords: Red Flint Sand & Gravel, LLC, Eau Claire , Business Development & Logistics - Junior Associate Engineer, Engineering , Eau Claire, Wisconsin

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