Service Technician
Company: Eau Claire Automotive Group
Location: Eau Claire
Posted on: May 27, 2023
|
|
Job Description:
Qualifications
LicensesDriver's LicenseOtherAbility to read and comprehend
instructions and information.Professional personal
appearance.Excellent communication skills.Ability to meet company's
production and quality standards.Physical Requirements
Surroundingsspend time indoors in air-conditioned areas.Sittingon a
regular basisStandingon a regular basisWalkingon a regular
basisBending, twisting and/or stoopingon a regular basisKneeling
and/or Squattingon a regular basisLiftingover 50 lbson a regular
basisReaching and/or lifting overheadon a regular
basisClimbingstairsRepetitive hand/finger movementon a regular
basisGrasping/grabbing with handson a regular basisPushing and
Pullingon a regular basisExpectations
General ExpectationsDevote himself/herself to insuring satisfaction
to customers.Determine management, production and quality
requirements by asking questions and listening.Attend company
meetings as required.Maintain a follow-up system that encourages
follow through with assigned projects.Establish personal
performance goals that are consistent with company standards of
productivity and devise a strategy to meet those goals.Review and
analyze actions at the end of each day, week, month, and year to
determine how to better utilize time and plans more
effectively.Understand the terminology of the business and keep
abreast of technology changes in products and services.Know and
understand the federal, state and local requirements which govern
the company's business.Follow lawful directions from
supervisors.Understand and follow work rules and
procedures.Participate in performance management.Interact well with
others and be a positive influence on employee morale.Uphold the
company's non-disclosure and confidentiality policies and
agreements.Work evening, weekend and holiday work hours as
required.Job-Specific ExpectationsMake 100 % productivity the goal
and keep as close to that as possible.Use factory specifications as
the standard in all repair, service, and customization work.Provide
excellent customer service for all customers whether external and
internal, specifically offering dependable vehicle service.Receive
service assignments from the service writer or service manager.Have
the repair work finished within the allotted time. Set goals,
develop skills and constantly increase efficiency skill
level.Submit your request parts as soon as it is determined what is
required for a particular job.Keep the service writer or service
manger informed of any supplemental work that may be required or of
any delays to estimated completion time as you make those
determinations so the customer can receive up to date
information.Aid service writer as needed to write work orders,
conduct test rides, interact with the customer, or in any other way
you are able to guarantee customer satisfaction.Maintain a clean,
efficient work area and assist in keeping the shop neat and
organized.Make sure the proper paperwork is completed and filed
after every job completion.Keep your technical qualifications
current by finishing any required training programs.Take care that
the vehicle is cleaner when the job is completed than when the
customer dropped it off.Make each job thorough and complete to
reduce return repairs. If the vehicle should be returned for
additional work complete it quickly, correctly and cheerfully.
Keywords: Eau Claire Automotive Group, Eau Claire , Service Technician, Engineering , Eau Claire, Wisconsin
Click
here to apply!
|