Member Lending Manager

Company: Royal Credit Union
Location: Eau Claire
Posted on: August 7, 2022

Job Description:

Team Members are at the core of who we are; living our core values of making a difference, doing the right thing, making it easy, being caring, being friendly, nice, and respectful, and taking ownership. Perhaps Royal is the change you re looking for. Royal Credit Union is looking for caring, energetic team members who want to create a positive impact in the lives of our Members.Is this you? If so, let us know by submitting an application!Royal is seeking a self-motivated and determined team member to lead the Member Lending department. The Member Lending Manager is responsible for leading an incredible team of 2 supervisors and a team of specialists. In addition, they will manage daily call center operations, take appropriate actions to provide superior Member service and utilize technology and analytics to maximize call center efficiency. This position will also assist the Director Consumer Lending as a strategic partner in the overall operation of the Consumer Lending Department by collaborating with other leaders and teams, assisting with goal setting, executing departmental and organizational projects and identifying and implementing process improvements.Work Schedule:This is a full-time, exempt level position with remote work. Hours will generally be Monday through Friday, 8:00 am - 5:00 pm with occasional evening and weekend hours, as needed.Location:This position is part of Royal's workplace flexibility program and has the ability to be partially remote up to 4 days a week after training. When not working remote, the office location is the Corporate Office in Eau Claire, WI.Required Education/Experience/Skills:--- Bachelor s Degree in Finance, Business Administration in related field or equivalent experience--- Three (3) years of lending experience in a financial institution.--- Three (3) years experience leading or supervising a team--- Previous Call Center experience--- Communicate and live RCU's core purpose and values, these define and drive our organizational culturePreferred Education/Experience/Skills:--- Customer Service experienceWe will be communicating with you by email and/or text on the status of your application. Please monitor your email inbox and junk folder for status updates and additional instructions.All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status or status as an individual with disability.

Keywords: Royal Credit Union, Eau Claire , Member Lending Manager, Executive , Eau Claire, Wisconsin