Member Lending Manager
Company: Royal Credit Union
Location: Eau Claire
Posted on: August 7, 2022
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Job Description:
Team Members are at the core of who we are; living our core
values of making a difference, doing the right thing, making it
easy, being caring, being friendly, nice, and respectful, and
taking ownership. Perhaps Royal is the change you re looking for.
Royal Credit Union is looking for caring, energetic team members
who want to create a positive impact in the lives of our Members.Is
this you? If so, let us know by submitting an application!Royal is
seeking a self-motivated and determined team member to lead the
Member Lending department. The Member Lending Manager is
responsible for leading an incredible team of 2 supervisors and a
team of specialists. In addition, they will manage daily call
center operations, take appropriate actions to provide superior
Member service and utilize technology and analytics to maximize
call center efficiency. This position will also assist the Director
Consumer Lending as a strategic partner in the overall operation of
the Consumer Lending Department by collaborating with other leaders
and teams, assisting with goal setting, executing departmental and
organizational projects and identifying and implementing process
improvements.Work Schedule:This is a full-time, exempt level
position with remote work. Hours will generally be Monday through
Friday, 8:00 am - 5:00 pm with occasional evening and weekend
hours, as needed.Location:This position is part of Royal's
workplace flexibility program and has the ability to be partially
remote up to 4 days a week after training. When not working remote,
the office location is the Corporate Office in Eau Claire,
WI.Required Education/Experience/Skills:--- Bachelor s Degree in
Finance, Business Administration in related field or equivalent
experience--- Three (3) years of lending experience in a financial
institution.--- Three (3) years experience leading or supervising a
team--- Previous Call Center experience--- Communicate and live
RCU's core purpose and values, these define and drive our
organizational culturePreferred Education/Experience/Skills:---
Customer Service experienceWe will be communicating with you by
email and/or text on the status of your application. Please monitor
your email inbox and junk folder for status updates and additional
instructions.All qualified applicants will receive consideration
for employment without regard to race, color, religion, sex,
national origin, age, protected veteran status or status as an
individual with disability.
Keywords: Royal Credit Union, Eau Claire , Member Lending Manager, Executive , Eau Claire, Wisconsin
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