Auto Service Manager

Company: Fleet Farm
Location: Eau Claire
Posted on: May 22, 2023

Job Description:

The Auto Service Manager is responsible for providing superior service to our customers and for leading the auto service sales and technician team.

• Teach, train, coach and mentor their team in order to develop consistent and best in class execution and customer Service. -
• Ensure that all areas are staffed according to budget and maximized for customer needs. - In conjunction with the HR & Training Manager, hire, train, develop, and manage the performance of all Team Members.
• Assist customers with questions and handle customer issues.
• Establish a working knowledge of Fleet Farm's entire line of tires, parts and accessories
• Promote and sell automotive products and services that meet customer needs
• Develop service estimates by costing materials, supplies and labor, and calculating customer's payment
• Perform basic maintenance and tire specialist duties such as changing oil, checking fluids, installing batteries, mounting and balancing tires, wheel alignment checks
• Create store schedules for auto service sales and technician Team Members
• Provide store leadership with sales and payroll budget reports
• Managing auto center profitability by monitoring and controlling payroll and controllable expenses -Education/Experience:

• Bachelor's degree in Automotive, Management or related field. Will accept relevant experience in lieu of formal education
• 3+ years of retail / automotive management experience preferred
• Demonstrated strong interpersonal and leadership skills
• Ability to work a flexible schedule to meet the needs of the business. Includes nights, weekends and holidays. Enjoy Great Benefits, Incentive Programs and Growth Opportunities!

Keywords: Fleet Farm, Eau Claire , Auto Service Manager, Executive , Eau Claire, Wisconsin