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Auto Service Manager

Company: Fleet Farm
Location: Eau Claire
Posted on: May 22, 2023

Job Description:

The Auto Service Manager is responsible for providing superior service to our customers and for leading the auto service sales and technician team.

  • Teach, train, coach and mentor their team in order to develop consistent and best in class execution and customer Service. -
  • Ensure that all areas are staffed according to budget and maximized for customer needs. - In conjunction with the HR & Training Manager, hire, train, develop, and manage the performance of all Team Members.
  • Assist customers with questions and handle customer issues.
  • Establish a working knowledge of Fleet Farm's entire line of tires, parts and accessories
  • Promote and sell automotive products and services that meet customer needs
  • Develop service estimates by costing materials, supplies and labor, and calculating customer's payment
  • Perform basic maintenance and tire specialist duties such as changing oil, checking fluids, installing batteries, mounting and balancing tires, wheel alignment checks
  • Create store schedules for auto service sales and technician Team Members
  • Provide store leadership with sales and payroll budget reports
  • Managing auto center profitability by monitoring and controlling payroll and controllable expenses -Education/Experience:
  • Bachelor's degree in Automotive, Management or related field. Will accept relevant experience in lieu of formal education
  • 3+ years of retail / automotive management experience preferred
  • Demonstrated strong interpersonal and leadership skills
  • Ability to work a flexible schedule to meet the needs of the business. Includes nights, weekends and holidays. Enjoy Great Benefits, Incentive Programs and Growth Opportunities!

Keywords: Fleet Farm, Eau Claire , Auto Service Manager, Executive , Eau Claire, Wisconsin

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