Community Health Services Representative I
Company: Centene Coproration
Location: Eau Claire
Posted on: December 4, 2019
Description: Position Purpose: Responsible for delivering of a
range of activities for individuals who are enrolled in the health
plan for Medicaid or and Medicare in order to impact individual
health outcomes and provide assistance to the clinical team of
nurses and social workers. Activities include, but are not limited
to outreach, community education, informal guidance and member
support. *This role will be servicing our members in and around the
Eau Claire and rural areas and will require a reliable vehicle and
drivers license* Educate, coach and support members to understand
disease prevention and achieve good health outcomes, including
diabetes, high blood pressure, mental health, substance use, etc.
Participate in coordination and resolution of medical and
non-medical needs, including appointment tracking, documentation of
member information, referrals and follow up, facilitating
transportation to services, etc. Participate in meetings with
external providers and community organizations to build
partnerships for our members to be able to leverage member care
services. Provide key information to providers for improving
members care based on member's home environment and communities.
Conduct non-clinical general health assessments in order to refer
members to appropriate services, resolve concerns on member's
behalf, and gather information for medical providers and staff
working within the organization. Conduct non-medical assessments
such as home safety, assessment of the community/environment
resources, transportation, employment, and others to be able to
refer to appropriate services, resolve concerns on member's behalf,
and gather information for medical providers in staff working
within our organization. Coordinate and implement community events
such as baby showers, health fairs, and other health education
events. Conduct telephonic and in-person outreach to locate
individuals and families in the community who are hard to reach.
Work with other community health workers internally and externally
to share best practices, strengthen education and outreach.
Participate in large scale community assessments including resource
mapping, community surveys, and community meetings to discuss
findings and resolutions to key member concerns. Make frequent
visits to individual homes and community organizations.
Keywords: Centene Coproration, Eau Claire , Community Health Services Representative I, Healthcare , Eau Claire, Wisconsin
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