Customer Service Representative
Company: Sterling Water, Inc
Location: Eau Claire
Posted on: July 28, 2022
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Job Description:
Sterling Culligan Water in our Eau Claire, WI location is
looking for a professional and motivated Customer Service
Representative who enjoys making a difference in their community
and making every customer interaction a positive, fun, and
rewarding experience!As a Customer Service Representative , your
challenge will be to: Provide world-class customer service via
telephone, email, and face to face to promptly respond and resolve
every customer inquiry. Data entry of new customer accounts in
electronic database. Schedule deliveries, installations, and
service calls, taking into account the efficient use of company
resources while offering customers viable options. Maintain
accurate and complete customer documentation. Record details of
inquiries, comments, and complaints during and after each customer
interaction. Assist and support route, sales, and service personnel
to ensure an effective, efficient customer experience. Other
duties, as assigned Position Type and Expected Hours of Work This
is a full-time position. Days and typical hours of work are Monday
through Friday, 8:00 a.m. to 5:00p.m., 40 hours per week. Required
Qualifications Two - three years related customer service
experience High School Diploma or equivalent Must be legally
authorized to work in the United States of America. Benefits and
Perks At Sterling Water, Inc. we offer competitive compensation and
an impressive benefits package. Benefits include medical, dental,
and life insurance, short and long-term disability programs, robust
retirement benefits, employee incentive pay, PTO, paid holidays,
commission pay, tuition reimbursement, and a shortened work week
during the summer months. Equal Employment Opportunity Statement
Sterling Water, Inc provides equal employment opportunities to all
employees and applicants for employment. In addition to federal law
requirements, Sterling Water, Inc. complies with applicable state
and local laws governing nondiscrimination in employment in every
location in which the company has facilities. This policy applies
to all terms and conditions of employment. Sterling Water, Inc.
expressly prohibits any form of workplace harassment based on race,
color, religion, gender, sexual orientation, gender identity or
expression, national origin, age, genetic information, disability,
or veteran status. Improper interference with the ability of
Sterling Water, Inc. s employees to perform their job duties may
result in discipline up to and including discharge.Job Type:
Full-timePay: From $16.00 per hourBenefits: 401(k) 401(k) matching
Dental insurance Disability insurance Employee assistance program
Employee discount Health insurance Health savings account Life
insurance Paid time off Profit sharing Tuition
reimbursementSchedule: 8 hour shift Day shift Monday to
FridaySupplemental Pay: Bonus pay Commission payEducation: High
school or equivalent (Required)Experience: Customer Service: 2
years (Required)Work Location: One location
Keywords: Sterling Water, Inc, Eau Claire , Customer Service Representative, Hospitality & Tourism , Eau Claire, Wisconsin
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here to apply!
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