Customer Service Representative

Company: National Presto Industries
Location: Eau Claire
Posted on: May 24, 2023

Job Description:

Do you enjoy cooking, canning, and using kitchen appliances? Do you want to share your love cooking with others? If so, National Presto Industries, Inc is looking for a Customer Service Representative to join our team! This is a Monday through Friday position, from 8am to 4:30pm - No nights, no weekends, and no holidays. We are looking for someone with a passion for helping others, who knows their way around a kitchen, and has a knack for problem solving. Come work for a stable, local company, with a family atmosphere.What you'll do:Educate customers on use of Presto - productsTroubleshoot and resolve customer issues or complaints via phoneHandle warranty issuesData entry of customer orders and call notes.Work with Excel to record data and generate spreadsheetsWhat you bring:A high school diploma or equivalentPrevious experience in a phone-based customer service environmentExcellent verbal and written communication skillsExperience using Microsoft Office applications, such as Excel, Outlook, and WordExperience cooking, canning, or using Presto - Appliances is a plusFluency in French or Spanish is a preferred.What's in it for you:Hands-on training with Presto - ProductsOpportunity to test and give input on new products1st Shift, Monday - Friday HoursSmall team environmentComprehensive benefits package (listed below)This position is eligible for our excellent benefits package, including a competitive wage, health, dental, vision, & life insurance, 401K with match, paid vacation, holidays, and sick time. We have an on-site cafeteria serving breakfast and lunch daily. If interested and qualified, please send your resume and cover. Our ad can also be found at https://www.gopresto.com/content/support/careersEqual Opportunity Employer: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability status, protected veteran status, or any other characteristic protected by law.VEVRAA Federal ContractorXJ6

Keywords: National Presto Industries, Eau Claire , Customer Service Representative, Hospitality & Tourism , Eau Claire, Wisconsin