Food + Beverage Manager
Company: Aparium Hotel Group
Location: Minneapolis
Posted on: May 2, 2024
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Job Description:
Position:
Food + Beverage Manager
Location:
Minneapolis, MN
Job Id:
647
# of Openings:
1
FOOD + BEVERAGE MANAGER
Reports to the Director of Food + Beverage: position is exempt
WHO WE ARE
Hotels done differently. It's not just a slogan or catchphrase, it
is who we are in everything we do. We believe in the power of
People, Place and Character; ensuring our properties are a place
where individuals are valued and celebrated as a tribute to the
neighborhoods and the people of the communities in which we
operate; elevating our associates' pride in who they are, where
they live and who we serve.
Hewing Hotel is in Minneapolis' vibrant North Loop neighborhood,
more commonly known as the Warehouse District, joining cultural
stalwarts Traffic Zone Center for Visual Arts and Target Field,
home to baseball's Minnesota Twins. With easy access to all
interstates as well as Minneapolis' Metro Transit Blue Line and
Northstar Commuter Rail, The Hewing sits at the literal crossroads
of the Twin Cities.
While Minneapolis presents a plethora of hospitality options, none
tap into the local culture to create importance and significance
beyond the business traveler. The Hewing occupies the historic
Jackson Building, originally built in 1897, at the gateway to the
Warehouse District, immediately tying it to local culture like no
other competitor.
Since its founding, Aparium has grown into a new kind of hotel
brand, one that ventures off the beaten path, both geographically
and philosophically. It is a sophisticated hotel brand known for
its singular ability to combine the business acumen of large
hospitality companies with the charm of boutique hotels, bringing
the disparate forces together in bustling, smaller markets.
WHO YOU ARE
You are excited and passionate about being a leader of the
three-ring circus that is Food + Beverage. You pride yourself in
controlling chaos and are adept at making each guest in the
restaurant or bar feel like they are the only person in the room.
While your mission is to provide an unmatched experience for your
guests; you value the work and feedback of your associates as well.
You enjoy and excel in the fast-paced and often high-pressure
environment to execute what is needed in exceeding our guests'
expectations and demonstrating the Aparium difference. You are
attentive, courteous, efficient, and motivate others by inspiring
confidence, respect, enthusiasm, and collaboration. You are highly
organized and can work in an often unpredictable environment to
meet deadlines, all while maintaining a positive and professional
demeanor.
THE ROLE
The Food + Beverage Manager reports directly to the Director of
Food + Beverage. It is critical the person in this position is
tactical and strategic; if you only prefer to "see the forest" and
not "plant the trees," then this is not a role for you. All leaders
of Aparium are required to get their hands dirty to unearth
existing needs and personally ensure what needs to be fixed is
taken care of. We are a young company that is in hyper-growth, so
having the ability to be a soldier is as critical as being a
general. The Food + Beverage Manager will assist in leading the F+B
team to execute the designated service periods in the Food +
Beverage outlets. The Food + Beverage Manager wears many different
hats throughout the day -- leading by example while spending much
of the day engaging with their associates and guests before,
during, and after services. We encourage our leaders to inspire and
challenge each other to be their best. A large degree of
self-motivation is needed to drive the department, while
collaborating with the Culinary team to execute the restaurant
concept at a high level. As a leader within Aparium Hotel Group,
the Food + Beverage Supervisor will work with a phenomenal group of
peers who will insist that they are collaborative, humble,
experienced, and open-minded - no egos are allowed. The Food +
Beverage Manager will maintain and execute the standards of service
for the outlets, assuring success for the guest experience.
WHAT YOU WILL DO
Uphold and model the company's principles of People, Place and
Character; and ensure your team also models our values to drive
collaboration, intuition and translocal hospitality
Actively participate in the recruitment, training, scheduling,
supervising, coaching, and motivating of all Food + Beverage
associates in order to create an environment that nurtures ideas
and develops future talent for succession planning in the F+B
program, effectively using corrective action to address root causes
of issues, course-correcting any missed opportunities
Ensure timely set-up of the outlet(s) and adhere to F+B standards
and guest requests through active communication with the F+B
department
Be responsible for maintaining a strong guest and VIP relationship
and ensuring all requests are communicated to staff
Review all reservations and cover count reports to determine
appropriate staffing levels and station assignments
Work with the F+B and Culinary teams to effectively communicate all
requests
Manage inventory, control breakage/loss reduction of china, glass
and silver related to restaurant services
Assists in other F+B departments as needed
Maintain regular communication with the F+B Management to provide
updates, discuss plans, communicate needs, and align on priorities,
understanding that flexibility with your responsibilities is
paramount to support a successful operation
HOW YOU WILL LEAD
Offer direct support for your team through coaching, counseling,
gentle correction, and constructive feedback
Collaborate effectively with all hotel departments including Sales,
Culinary, Food + Beverage, and Hotel Operations to provide an
exemplary guest experience
Be respectful in your daily interactions with your managers, direct
reports, and peers, exemplifying the utmost level of
professionalism and being a pillar within your community
Become a subject matter expert in restaurant service, as well as
understanding the history of the cuisine most closely related to
the hotel food + beverage concept(s), effectively guiding others in
their personal search with a gentle hand, never admonishing their
lack of knowledge
Demonstrate business acumen by ensuring that initiatives align with
operational goals and budgets; shows passion to further develop
this skillset
WHAT YOU WILL NEED
Passion for the People, Place, and Culture of our community, love
of restaurants, and guest service are also required
Minimum of (3) three years experience in a leadership role within
Food + Beverage
Must be proficient in Word, Excel, and other applicable computer
systems
Expert-level knowledge, or ability to obtain, in reservations
systems such as Opentable and Tock as well as POS systems such as
Micros, Silverware, and Lightspeed
Expert-level knowledge, or ability to obtain, in reporting and
inventory management tools such as Avero, Beverager, and
Accubar
Thorough understanding of excellent service, labor control,
maintenance, merchandising, and accounting
Ability to obtain and/or maintain Alcohol Awareness certification
(TiPS) and Food Handlers Certification (ServSafe)
Thorough understanding of all food + beverage items offered,
including ingredients, methods of preparation, and proper
service.
Advanced knowledge of wines and spirits
Due to the cyclical nature of the hospitality industry, associates
may be required to work varying schedules to reflect the business
needs of the hotel, which may include some days, nights, weekends
and holidays
Fluency in English both verbally and written
Ability to stand and walk for extended periods of time; push, pull,
lift up to 50 lbs
Must be able to work occasionally in extreme temperatures like
freezers (-10* F) and kitchens (+110* F), possibly for one hour or
more
#mgl
As an Equal Opportunity Employer, Aparium Hospitality Services
celebrates diversity and is committed to creating an equitable and
inclusive environment, and a sense of belonging for all associates.
We do not discriminate and believe every individual should be proud
of who they are, and where they come from and take pride in who we
serve. Aparium is an E-Verify employer.
#MGL
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