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Convenience Store Manager - Trainee

Company: Mega! CO-OP
Location: Eau Claire
Posted on: May 15, 2019

Job Description:

Job Title: Convenience Store Manager - TraineeClassification: Full-timeShift: VariableReports To: District ManagerPOSITION SUMMARYThe Manager Trainee role is a fast-track training position that prepares an individual to promote into a Store Manager position. The Manager Trainee works alongside the Store Manager to learn and assist with all areas of convenience store operations including checkout, merchandise layout, product inventory, bookkeeping, and maintenance. Controls cash and merchandise shrinkage. Responsible for understanding how to recruit, hire, train, and supervise convenience store team members. This position is responsible for enforcing company policies, procedures, and programs. Provides ideas to build sales and ensure excellent customer service by establishing a positive, upbeat atmosphere in the store.CORE FUNCTIONS OF POSITIONLearns, promotes, teaches and reinforces the Mega culture, customer service, and performance expectations to all convenience store team members. Learns and ensures utilization of Mega's Learning Management System (LMS).Works with the Convenience Store Manager to maintain adequate staffing levels by submitting requisitions for open positions, interviewing candidates, and completing the onboarding process for new team members.Learns and utilizes the time scheduling software to finalize, make changes to and approve weekly work schedule.Participates in the process to write and conduct performance reviews of team membersLearns and participates in the process to document violations of company policies and procedures. Builds relationships with team members and coaches them.Inspires and persuades others to voluntarily follow direction, pursue and achieve goals, and adopt new positions or opinions. Asks clarifying questions that elicit clearer or more detailed informationBalances analysis, wisdom, experience, and perspective when making decisionsRespects and maintains confidentiality of team members and the companyAnswers questions and provides guidance to all team membersAssists team members with daily responsibilities while leading by example.Ensures that their store meets Mega! standards and expectations.Orders, stocks, and displays merchandise and supplies to always provide the best customer service to prevent being out of stock on any itemReceives, verifies, and processes merchandise and vendor shipments accurately and timelyMaintains correct retail pricing per established guidelines to ensure we communicate the correct price to the customerAdheres to promotional schedules, including signage to generate excitement from the employees and customers relating to our product and promotional offeringMaintains clean interior and exterior convenience store appearance as per convenience store operating standards to attract and retain customersControls cash merchandise shortages through proper use of company control proceduresEnforces check and credit card acceptance policiesEnsures all team members comply with all money drop procedures to ensure employee safety and to protect company fundsPrepares daily reports and money deposits accurately and timelyMonitors and maintains all food service areas per company policies and government regulations to protect customers from illness.Ensures strict compliance with all company policies and procedures applying to the sale of age-restricted products.Schedules team members to coincide with budget and labor projections and to make daily adjustments as necessaryCommunicates and works cooperatively with Store Manager, District Managers, Store Support Center Staff, and other managers and team members to maintain standards and exceed customer service expectations.Always makes the best use of time and resources; seeks ways to reduce costsPrevents team member loss by ensuring all training is complete on Mega's safety rules. Trains team members in proper use of potential hazardous equipment.Identifies the sequence of tasks and the resources needed to achieve a goal, and prioritizes key action steps. Anticipates the impacts and risks of decisions and actions. Learns to create a service driven culture by leading through their actions, inspiring their team, and celebrating great service.Forms and articulates a clear picture of the strategic goals and direction of the organization and what their store should strive for. Provides understanding of how current and future decisions, big and small, impact the entire organization.What is Mega Co-op?Consumers Cooperative Association (known as Mega! CO-OP) was created in 1935, and over 80 years later still provides its 33,000+ members with exceptional service, quality, and value at our many locations throughout western and central Wisconsin.Why work for Mega?If you have the desire to make a Mega! difference in a fun environment, interacting with a diverse group of people - look no further! We operate 7 days a week, 365 days a year, and no two days are ever alike. Competitive wages and benefits, frequent advancement opportunities, and a company culture based on the values of kindness, honesty, fun, loyalty, accountability and encouragement make this a great place to work! Apply today and help Mega! Co-op continue to be the best place to work, shop and belong.

Keywords: Mega! CO-OP, Eau Claire , Convenience Store Manager - Trainee, Hospitality & Tourism , Eau Claire, Wisconsin

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