Wireless Customer Service Representative

Company: Velocity Acquisitions, Inc.
Location: Eau Claire
Posted on: November 16, 2021

Job Description:

Our company is currently seeking an experienced Customer Service Representative to help support our growing business. The ideal candidate for this position is a creative thinker who can work independently to solve customer issues, while being capable of team collaboration when necessary. The successful candidate will be an expert in our products and services, while also being highly organized and great at time management. A successful candidate will also have experience communicating effectively both orally and in writing.Responsibilities:Listen to and understand the customer's issue.Provide technical support to users.Determine the correct products for the customer.Follow procedures for technical support.Track and manage user accounts.Provide support information to customers.Analyze customer feedback and improve processes.Job Types: Full-time, Part-timePay: $500.00 - $1,000.00 per weekBenefits:Flexible schedulePaid trainingSchedule:8 hour shiftDay shiftMonday to FridayNo nightsWeekend availabilitySupplemental Pay:Bonus payCommission payEducation:High school or equivalent (Preferred)Experience:Customer service: 1 year (Preferred)Retail sales: 1 year (Preferred)Work Location:One locationWork Remotely:NoWork Location: One location

Keywords: Velocity Acquisitions, Inc., Eau Claire , Wireless Customer Service Representative, IT / Software / Systems , Eau Claire, Wisconsin