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Company: Nelnet
Location: Eau Claire
Posted on: November 15, 2022

Job Description:

Nelnet is a diversified and innovative company committed to enriching lives through the power of service as a student loan servicer, professional services company, consumer loan originator and servicer, payments processor, and K-12 and higher education expert. For over 40 years, Nelnet has been serving its customers, associates, and communities.The perks of working at Nelnet go beyond our benefits package. When you join the Nelnet team, you're part of a community invested in the success of each individual. That support comes through in our work, as we are united by our mission of creating opportunities for people where they live, learn, and work.The Manger of IT accomplishes departmental and organizational objectives through others, including activities related to performance management and human resources. This position must use company core values to guide decisions and behaviors in order to elevate culture within their team and across the organization. In addition, the Manager of IT should support technology and product strategy within their team(s) and business through collaborative and educational efforts.Salary range: $110,000-$120,000Who we are:Were FACTS Student Information System (SIS), and just like our parent company, Nelnet, we are dedicated to diversification and growth. We are people driven. As opportunities arise to diversify and apply our customer service and software expertise, we look to develop our associates to grow right alongside the company.Things move fast here so were agile and innovative in how we work, consistently looking at how we can improve. Were only as good as our people thats where you come in.What youll do:As an IT Manager at FACTS SIS, you are instrumental in helping lead our product development teams. Youll use our core values to guide decisions and behaviors in order to elevate our culture within your team and across the organization. This includes defining quality, efficiency, and development best practices. In addition to having strong leadership and communication skills, the ability to build strong relationships with other departments is important in your role.As an IT Manager, a typical day might include:

  • Coaching, motivating and professionally developing team members at all levels, helping to set and model desired quality techniques
  • Responsibility for product or initiative delivery, which includes quality, efficiency and timeliness of work being done
  • Effectively communicating initiatives/product statuses, working with Product Owner and Team to address stakeholder issues/concerns
  • Assisting Agile teams in implementing designs for large-scale software projects
  • Participating in discussions/design of where our systems are today, where we want to take them tomorrow, and how we can best get there.
  • Setting clear objectives and evaluating performance of team members.
  • Creating a culture that makes room for failure and learning.
  • Contributing to strategic planning decisions such as budget and staffing plans.You Have:
    • Minimum 3 years leadership experience in IT or equivalent experience
    • Excellent judgment and are considered a trustworthy person
    • Strong desire to learn, push the envelope, and share knowledge with others
    • Experience mentoring others and/or leading a significant change within a team
    • Strong critical thinking and problem-solving skills
    • Ability to communicate with direct reports, clients, colleagues, and management to explain complex issues clearly and concisely.We Have:
      • Opportunities to work with current and cutting-edge technologies.
      • An open, dynamic, fast-paced work environment -- are you looking for a work environment with a startup vibe but the safety of an enterprise? This is the place for you!
      • A culture of innovation -- youll be surrounded by people who think outside the box and are constantly looking for ways to improve, just like you do.
      • An agile team with dedicated people we care about you and work hard for each other.
      • A diversified group of people varying in age and ethnicities
      • Awesome benefits through Nelnet including leadership training, Benefits and Wellness compensation opportunities, 401k, dental and health insurance, generous paid time off, and more!Our benefits package includes medical, dental, vision, HSA and FSA, generous earned time off, 401K/student loan repayment, life insurance & AD&D insurance, employee assistance program, employee stock purchase program, tuition reimbursement, performance-based incentive pay, short- and long-term disability, and a robust wellness program. Click here to learn more about our benefits: LINK (http://nelnetinc.com/careers/benefits/) .Nelnet is an Equal Opportunity Employer, complies with Executive Order 11246, and takes affirmative action to ensure that qualified applicants are employed, and that employees are treated during employment, without regard to race, color, religion/creed, national origin, gender, or sex, marital status, age, disability, use of a guide dog or service animal, sexual orientation, military/veteran status, or any other status protected by Federal or State law or local ordinance.Qualified individuals with disabilities who require reasonable accommodations in order to apply or compete for positions at Nelnet may request such accommodations by contacting Corporate Recruiting at 402-486-5725 or corporaterecruiting@nelnet.net .Nelnet is a Drug Free and Tobacco Free Workplace.

Keywords: Nelnet, Eau Claire , IT Manager-FACTS SIS, IT / Software / Systems , Eau Claire, Wisconsin

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