Information Technology Specialist (Policy and Planning) (AMENDED)
Company: Internal Revenue Service
Location: Eau Claire
Posted on: January 19, 2023
WHAT IS THE CRIMINAL INVESTIGATION DIVISION?
A description of the business units can be found at:
Vacancies will be filled in the following specialty areas: Criminal
Investigation Tech Operations and Investment Services
The following are the duties of this position at the full working
level. If this vacancy includes more than one grade and you are
selected at a lower grade level, you will have the opportunity to
learn to perform these duties and receive training to help you grow
in this position.
The work of this position requires ensuring the integration of IT
programs and services; developing solutions to
integration/interoperability issues; designing, developing, and
managing IT policy and planning functions that meet current and
future business requirements, and apply or extend, enhance, or
optimize the existing architecture; managing assigned projects;
communicating complex technical requirements to non-technical
personnel; and preparing and presenting briefings to senior
management officials on complex/controversial issues. Such work
assignments include leading IT policy and planning projects from
start to finish and providing advice on and devising solutions to a
wide range of IT issues. Specific assignment areas include work
such as the following:
- Develop knowledge management program plans, policies, and
standards; provide input to the IT capital planning process;
develop, implement, and interpret metrics for the evaluation of IT
program effectiveness and efficiency; and leverage human resources
in the accomplishment of mission requirements.
- Lead development of an enterprise IT modernization plan; work
with other business units to establish priorities for IT
investments, build business cases, demonstrate total cost of
investment; and establish metrics and associated performance
- Manage communities of interest involved in the development and
implementation of workable approaches to IT architecture, capital
investment planning, e-Government, and other IT-related legislative
and policy initiatives.
- Conducts in-depth analysis of project data, requirements and
impact; identifies problem areas and determines how to resolve
- May serve as a Contract Officer's Technical Representative
(COTR) ensuring obligations stated in IT contracts are complete and
to advise top-level managers on acquisitions for complex equipment,
supplies, and/or services.
Conditions of Employment
- Must be a U.S. Citizen or National and provide proof of U.S.
Citizenship. (Birth certificate showing birth in the U.S; Unexpired
U.S. Passport; Certificate of Citizenship or Naturalization; or
Report of Birth Abroad of a U.S. Citizen (Form FS-240))
- Must successfully complete a background investigation,
including a FBI criminal history record check (fingerprint
- Drug Test with a negative result is required prior to
appointment and subject to random drug testing.
- This is a non-bargaining unit position.
- Tour of Duty: Monday-Friday 8:00am-4:30pm
- Alternative work schedule, staggered work hours or telework may
- Relocation expenses - No
- Obtain and use a Government-issued charge card for
- Subject to a 1-year probationary period (unless already
- Have your salary sent to a financial institution of your choice
by Direct Deposit/Electronic Funds Transfer.
- We may select from this announcement or any other source to
fill one or more vacancies. Additional jobs may be filled.
Federal experience is not required. The experience may have been
gained in the public sector, private sector or One year of
experience refers to full-time work; part-timework is considered on
a prorated basis. To ensure full credit for your work experience,
please indicate dates of employment by month/year, and indicate
number of hours worked per week, on your resume.
You must meet the following requirements by the closing date of
SPECIALIZED EXPERIENCE GS-13:
You must have one year of specialized experience at a level of
difficulty and responsibility equivalent to the GS-12 grade level
in the Federal service. This experience must include Information
Technology (IT) related experience that demonstrates each of the
following four competencies: 1) Attention to Detail, 2) Customer
Service, 3) Oral Communication and 4) Problem Solving. Specialized
experience for this position includes: Experience that demonstrates
accomplishment of computer project assignments that required a wide
range of knowledge of computer requirements and techniques
pertinent to the position to be filled. This knowledge is generally
demonstrated through assignments that required the ability to
analyze a number of alternative approaches in the process of
advising management concerning major aspects of IT system design.
This would include defining what system interrelationships must be
considered, or what operating mode, system software, and/or
equipment configuration is most appropriate for a given
At this level, your experience must be sufficient to demonstrate
the ability and skills in the development and interpretation of
policies, procedures, and strategies governing the planning and
delivery of services to develop new standards, methods, and
techniques, evaluate the impact of technological change and
conceive solutions to highly complex technical issues. Mastery of,
and skill in applying project management practices including
developing plans and schedules, estimating resource requirements
and monitoring activities. Your experience should include
coordinating policy dissemination, managing policy maintenance, and
developing mechanisms to measure policy effectiveness and
In addition to the above:
Additional specialized experience for this position includes
experience in the field of data mining, analysis and report
creation including the following. Work with reporting tools which
may include Crystal Reports, Web Intelligence, Business Objects,
Tableau or others. Experience in formatting finished reports,
organizing and displaying data. Experience using graphical
presentation software. Experience in research to obtain and relate
data from multiple IT data sources for the purpose of creating
measures, analysis and/or reporting. Experience working across IT
functions for the purpose of reporting, analysis or
For more information on qualifications please refer to .
For positions with an education requirement, or if you are
qualifying for this position by substituting education or training
for experience, submit a copy of your transcripts or equivalent. An
official transcript will be required if you are selected.
A college or university degree generally must be from an accredited
(or pre-accredited) college or university recognized by the U.S.
Department of Education. For a list of schools which meet these
criteria, please refer to .
FOREIGN EDUCATION: Education completed in foreign colleges or
universities may be used to meet the requirements. You must show
proof the education credentials have been deemed to be at least
equivalent to that gained in conventional U.S. education program.
It is your responsibility to provide such evidence when applying.
Click for Foreign Education Credentialing instructions.
- Though many locations may be listed, you will be limited to a
maximum of 5 location choices. Please consider each location
carefully when applying. If you are selected for a position at one
of your location selections, that location will become your
official post of duty.
- May be eligible for telework based on IRS policy. If you are in
a telework eligible position, you may be directed to temporarily
telework on a full-time basis due to COVID 19. Employees must be
within a 200-mile radius of their official assigned post-of-duty
(POD) while in a telework status. Once normal operations resume,
employees may be directed back to the office to perform the duties
of their position. Telework eligibility does not guarantee
telework; employees must meet and sustain IRS telework eligibility
requirements and supervisor's approval to participate in the IRS
Telework Program. As a reminder - If you are selected for a
position, you are responsible for reporting to your designated POD
(location) on the negotiated start date or as directed by
A career with the U.S. government provides employees with a
comprehensive benefits package. As a federal employee, you and your
family will have access to a range of benefits that are designed to
make your federal career very rewarding. .
Eligibility for benefits depends on the type of position you hold
and whether your position is full-time, part-time or intermittent.
Contact the hiring agency for more information on the specific
The following documents are required and must be provided with your
application. All application materials, including transcripts, must
be in English.
- Online Application - Questionnaire
- Education - See Education Section above
- Registration/License (if applicable) - active, current
- Military Spouses (if applicable) - You MUST submit verification
of the marriage to the service member (i.e., a marriage license or
other legal documentation verifying marriage) AND:
- a copy of your spouse's active military orders; OR
- verification of your spouse's 100% service-connected disability
(e.g., VA Letter and/or DD-214); OR
- verification of the service member's death while on active duty
(DD-1300/Death Certificate). You are not eligible if you were not
married to the veteran at the time of death or have since
- High School Diploma (or equivalent) - If you are 16 or 17 years
of age, you MUST submit documentation of graduation from high
school (or equivalent); OR completion of a formal vocational
training program; OR statement from school authorities agreeing
with your decision to pursue employment rather than continuing your
Please note that if you do not provide all required information, as
specified in this announcement, your application will be determined
incomplete, and you will not be considered for this position (or
may not receive the special consideration for which you may be
How to Apply
The following instructions outline our application process. You
must complete this application process and submit any required
documents by 11:59 p.m. Eastern Time (ET) on 01/19/2023 and/or
cut-off dates in this announcement. We are available to assist you
during business hours (normally 8:00 a.m. - 4:00 p.m. ET, Monday -
Friday). If applying online poses a hardship, please contact us by
noon ET on 01/19/2023.
To preview the Application Questionnaire, please click the
- To begin the application process, click the "Apply Online"
- You will be re-directed to USA STAFFING to complete your
application process; answer the online questions and submit all
required documents. (To submit supporting documents, import
documents from USAJOBS to the appropriate document types. If the
document you need was not imported from USAJOBS, you may upload it
directly into this application. To protect your privacy, we suggest
you first remove your SSN).
- To complete, you must click the "Submit Application" button
prior to 11:59 PM (ET) on 01/19/2023.
To update your application, including supporting documentation, at
any time during the announcement open period, return to your
USAJOBS account (). There you will find a record of your
application, the application status, and an option to Update
Application. This option will no longer be available once the
announcement has closed.
To verify the status of your application both during and after the
announcement open period, log into your USAJOBS account: . All of
your applications will appear on the Welcome page. The application
record in your USAJOBS account provides an Additional Application
Information page that provides information regarding the
documentation you submitted and any correspondence we have sent
related to this application. The Application Status will appear
along with the date your application was last updated. For
information on what each Application Status means, visit: .
Agency contact information
IRS Cincinnati External
Criminal Investigation Tech Operations and Investment Services
1111 Constitution Ave NW
Washington, DC 20224
Treasury believes in a working environment that supports inclusion;
please view our reasonable accommodation policies and procedures at
. We provide reasonable accommodation to applicants with
disabilities on a case-by-case basis; contact us if you require
this for any part of the application and hiring process.
Once your application package and online questionnaire is received
you will receive an acknowledgement email. You are responsible for
checking status updates and notifications in USAJOBS. Hard copy
notifications will not be sent to you. You may check the status of
your application for this position at any time by logging onto the
USAJOBS "My Account" tab and clicking on "Application Status." For
a more detailed update of your application status, you may click on
"more information." Please notify us if your contact information
changes after the closing date of the announcement. If your email
mailbox is full or blocked (SPAM) you may not receive important
communication that could affect your consideration for this
Fair & Transparent
The Federal hiring process is set up to be fair and transparent.
Please read the following guidance.
Keywords: Internal Revenue Service, Eau Claire , Information Technology Specialist (Policy and Planning) (AMENDED), IT / Software / Systems , Eau Claire, Wisconsin
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