Information Technology Specialist (Policy and Planning) (AMENDED)

Company: Internal Revenue Service
Location: Eau Claire
Posted on: January 19, 2023

Job Description:

Duties

WHAT IS THE CRIMINAL INVESTIGATION DIVISION?

A description of the business units can be found at:



Vacancies will be filled in the following specialty areas: Criminal Investigation Tech Operations and Investment Services



The following are the duties of this position at the full working level. If this vacancy includes more than one grade and you are selected at a lower grade level, you will have the opportunity to learn to perform these duties and receive training to help you grow in this position.



The work of this position requires ensuring the integration of IT programs and services; developing solutions to integration/interoperability issues; designing, developing, and managing IT policy and planning functions that meet current and future business requirements, and apply or extend, enhance, or optimize the existing architecture; managing assigned projects; communicating complex technical requirements to non-technical personnel; and preparing and presenting briefings to senior management officials on complex/controversial issues. Such work assignments include leading IT policy and planning projects from start to finish and providing advice on and devising solutions to a wide range of IT issues. Specific assignment areas include work such as the following:

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• Develop knowledge management program plans, policies, and standards; provide input to the IT capital planning process; develop, implement, and interpret metrics for the evaluation of IT program effectiveness and efficiency; and leverage human resources in the accomplishment of mission requirements.
  
• Lead development of an enterprise IT modernization plan; work with other business units to establish priorities for IT investments, build business cases, demonstrate total cost of investment; and establish metrics and associated performance measurement tools.
  
• Manage communities of interest involved in the development and implementation of workable approaches to IT architecture, capital investment planning, e-Government, and other IT-related legislative and policy initiatives.
  
• Conducts in-depth analysis of project data, requirements and impact; identifies problem areas and determines how to resolve them.
  
• May serve as a Contract Officer's Technical Representative (COTR) ensuring obligations stated in IT contracts are complete and to advise top-level managers on acquisitions for complex equipment, supplies, and/or services.
  
  
  
  
  Requirements
  Conditions of Employment
  
  
  
  
  

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  • Must be a U.S. Citizen or National and provide proof of U.S. Citizenship. (Birth certificate showing birth in the U.S; Unexpired U.S. Passport; Certificate of Citizenship or Naturalization; or Report of Birth Abroad of a U.S. Citizen (Form FS-240))
    
    
  • Must successfully complete a background investigation, including a FBI criminal history record check (fingerprint check).
    
    
    
  • Drug Test with a negative result is required prior to appointment and subject to random drug testing.
    
  • This is a non-bargaining unit position.
    
  • Tour of Duty: Monday-Friday 8:00am-4:30pm
    
  • Alternative work schedule, staggered work hours or telework may be available.
    
  • Relocation expenses - No
    
  • Obtain and use a Government-issued charge card for business-related travel.
    
  • Subject to a 1-year probationary period (unless already completed).
    
  • Have your salary sent to a financial institution of your choice by Direct Deposit/Electronic Funds Transfer.
    
    
  • We may select from this announcement or any other source to fill one or more vacancies. Additional jobs may be filled.
    
    
    
    
    Qualifications
    
    Federal experience is not required. The experience may have been gained in the public sector, private sector or One year of experience refers to full-time work; part-timework is considered on a prorated basis. To ensure full credit for your work experience, please indicate dates of employment by month/year, and indicate number of hours worked per week, on your resume.
    
    
    
    You must meet the following requirements by the closing date of this announcement:
    
    
    
    SPECIALIZED EXPERIENCE GS-13:
    
    You must have one year of specialized experience at a level of difficulty and responsibility equivalent to the GS-12 grade level in the Federal service. This experience must include Information Technology (IT) related experience that demonstrates each of the following four competencies: 1) Attention to Detail, 2) Customer Service, 3) Oral Communication and 4) Problem Solving. Specialized experience for this position includes: Experience that demonstrates accomplishment of computer project assignments that required a wide range of knowledge of computer requirements and techniques pertinent to the position to be filled. This knowledge is generally demonstrated through assignments that required the ability to analyze a number of alternative approaches in the process of advising management concerning major aspects of IT system design. This would include defining what system interrelationships must be considered, or what operating mode, system software, and/or equipment configuration is most appropriate for a given project.
    
    
    
    At this level, your experience must be sufficient to demonstrate the ability and skills in the development and interpretation of policies, procedures, and strategies governing the planning and delivery of services to develop new standards, methods, and techniques, evaluate the impact of technological change and conceive solutions to highly complex technical issues. Mastery of, and skill in applying project management practices including developing plans and schedules, estimating resource requirements and monitoring activities. Your experience should include coordinating policy dissemination, managing policy maintenance, and developing mechanisms to measure policy effectiveness and compliance.
    
    
    
    In addition to the above:
    
    Additional specialized experience for this position includes experience in the field of data mining, analysis and report creation including the following. Work with reporting tools which may include Crystal Reports, Web Intelligence, Business Objects, Tableau or others. Experience in formatting finished reports, organizing and displaying data. Experience using graphical presentation software. Experience in research to obtain and relate data from multiple IT data sources for the purpose of creating measures, analysis and/or reporting. Experience working across IT functions for the purpose of reporting, analysis or measurement.
    
    
    
    For more information on qualifications please refer to .
    
    
    
    Education
    
    For positions with an education requirement, or if you are qualifying for this position by substituting education or training for experience, submit a copy of your transcripts or equivalent. An official transcript will be required if you are selected.
    
    
    
    A college or university degree generally must be from an accredited (or pre-accredited) college or university recognized by the U.S. Department of Education. For a list of schools which meet these criteria, please refer to .
    
    
    
    FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying. Click for Foreign Education Credentialing instructions.
    
    
    
    Additional information
    
    
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    • Though many locations may be listed, you will be limited to a maximum of 5 location choices. Please consider each location carefully when applying. If you are selected for a position at one of your location selections, that location will become your official post of duty.
      
    • May be eligible for telework based on IRS policy. If you are in a telework eligible position, you may be directed to temporarily telework on a full-time basis due to COVID 19. Employees must be within a 200-mile radius of their official assigned post-of-duty (POD) while in a telework status. Once normal operations resume, employees may be directed back to the office to perform the duties of their position. Telework eligibility does not guarantee telework; employees must meet and sustain IRS telework eligibility requirements and supervisor's approval to participate in the IRS Telework Program. As a reminder - If you are selected for a position, you are responsible for reporting to your designated POD (location) on the negotiated start date or as directed by management.
      
      
      
      
      
      
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        Benefits
        
        
        
        A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. .
        
        
        
        
        
        
        Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
        
        
        
        
        
        
        
        Required Documents
        
        
        The following documents are required and must be provided with your application. All application materials, including transcripts, must be in English.
        
        
        
        
      • Online Application - Questionnaire
        
      • Education - See Education Section above
        
      • Registration/License (if applicable) - active, current registration/license
        
        
      • Military Spouses (if applicable) - You MUST submit verification of the marriage to the service member (i.e., a marriage license or other legal documentation verifying marriage) AND:
        
        
        
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        • a copy of your spouse's active military orders; OR
          
        • verification of your spouse's 100% service-connected disability (e.g., VA Letter and/or DD-214); OR
          
        • verification of the service member's death while on active duty (DD-1300/Death Certificate). You are not eligible if you were not married to the veteran at the time of death or have since remarried.
          
          
          
          
          
          
        • High School Diploma (or equivalent) - If you are 16 or 17 years of age, you MUST submit documentation of graduation from high school (or equivalent); OR completion of a formal vocational training program; OR statement from school authorities agreeing with your decision to pursue employment rather than continuing your education.
          
          Please note that if you do not provide all required information, as specified in this announcement, your application will be determined incomplete, and you will not be considered for this position (or may not receive the special consideration for which you may be eligible).
          
          
          
          
          How to Apply
          
          The following instructions outline our application process. You must complete this application process and submit any required documents by 11:59 p.m. Eastern Time (ET) on 01/19/2023 and/or cut-off dates in this announcement. We are available to assist you during business hours (normally 8:00 a.m. - 4:00 p.m. ET, Monday - Friday). If applying online poses a hardship, please contact us by noon ET on 01/19/2023.
          
          
          
          To preview the Application Questionnaire, please click the following link:
          
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          • To begin the application process, click the "Apply Online" button.
            
          • You will be re-directed to USA STAFFING to complete your application process; answer the online questions and submit all required documents. (To submit supporting documents, import documents from USAJOBS to the appropriate document types. If the document you need was not imported from USAJOBS, you may upload it directly into this application. To protect your privacy, we suggest you first remove your SSN).
            
          • To complete, you must click the "Submit Application" button prior to 11:59 PM (ET) on 01/19/2023.
            
            To update your application, including supporting documentation, at any time during the announcement open period, return to your USAJOBS account (). There you will find a record of your application, the application status, and an option to Update Application. This option will no longer be available once the announcement has closed.
            
            
            
            To verify the status of your application both during and after the announcement open period, log into your USAJOBS account: . All of your applications will appear on the Welcome page. The application record in your USAJOBS account provides an Additional Application Information page that provides information regarding the documentation you submitted and any correspondence we have sent related to this application. The Application Status will appear along with the date your application was last updated. For information on what each Application Status means, visit: .
            
            
            
            
            
            Agency contact information
            
            
            IRS Cincinnati External
            
            
            
            Email
            
            
            
            
            
            Address
            
            
            Criminal Investigation Tech Operations and Investment Services
            
            1111 Constitution Ave NW
            
            Washington, DC 20224
            
            US
            
            
            
            
            
            
            Next steps
            
            
            Treasury believes in a working environment that supports inclusion; please view our reasonable accommodation policies and procedures at . We provide reasonable accommodation to applicants with disabilities on a case-by-case basis; contact us if you require this for any part of the application and hiring process.
            
            
            
            Once your application package and online questionnaire is received you will receive an acknowledgement email. You are responsible for checking status updates and notifications in USAJOBS. Hard copy notifications will not be sent to you. You may check the status of your application for this position at any time by logging onto the USAJOBS "My Account" tab and clicking on "Application Status." For a more detailed update of your application status, you may click on "more information." Please notify us if your contact information changes after the closing date of the announcement. If your email mailbox is full or blocked (SPAM) you may not receive important communication that could affect your consideration for this position.
            
            
            
            Fair & Transparent
            
            The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
            
            
            
            
            
            
            
            
            
            
            
            
            

Keywords: Internal Revenue Service, Eau Claire , Information Technology Specialist (Policy and Planning) (AMENDED), IT / Software / Systems , Eau Claire, Wisconsin