US-Field Technical Spt Rep V
Company: Experis
Location: Eau Claire
Posted on: March 14, 2023
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Job Description:
Experis, a ManpowerGroup company has an exciting contract
opportunity for Field Technical Support Representative Onsite
position. This position is a 12-month contract for one of our key
clients, A purpose-led organization that is building a meaningful
future through innovation, technology, and collective
knowledge.
Position: Field Technical Support Representative
Location: Eau Claire, WI 54701 (Onsite)
Duration: 12+ Months Contract
Pay Range: $20/Hr - $25/Hr
Job Description:
This customer facing, non-exempt HP PC/Printer field break/fix
position provides a wide range of hardware support and related
services specifically to HP's PC Products customers. Products
include Laptop, Desktop, RPOS, and Workstation products. Printer
knowledge is a huge plus. A fast paced, constantly changing
environment that requires positive approaches and demonstrated
success at handling multiple stressors. Candidates must be
self-contained, resourceful, and determined for success.
This is a team-based group of self-starting, technical/mechanical
delivery professional. This ever-changing environment presents each
team member with various daily events that educate customers about
the technology, manage critical service events, and interact with
multiple levels of both HP and customer management/teams. These
teams are responsible for completely satisfied customers and
helping to grow HP's business in a profitable manner and within
budget. It is imperative that the Field Service Rep. understands
the financial aspects and business impact of what they deliver, how
and why. Typical types of reactive, on customer site, service
events include, but are not limited to: Configuring hardware,
software, and simple network components, install, unit repair, and
working with escalation personal performing and assisting in
technical action plans to remediate pc/print issues.
Demonstrated core competencies of success in this position are:
Requirements:
Please Apply Today!
-PandoLogic. Keywords: Technical Support Representative, Location:
Eau Claire, WI - 54702
Keywords: Experis, Eau Claire , US-Field Technical Spt Rep V, IT / Software / Systems , Eau Claire, Wisconsin
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here to apply!
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