Event Beverage Staff

Company: Treasure Island Resort & Casino
Location: Eau Claire
Posted on: April 30, 2021

Job Description:

SUMMARY: To prepare and serve alcoholic and non-alcoholic beverages, during concerts or special events. Responsible for a high level of guest service as described in your departments guest service standards.

ESSENTIAL DUTIES AND RESPONSIBILITIES
? Sell alcoholic beverages and open beer and water
? Stock product
? Serve guests in compliance with TIPS and guest service standards
? Ring up transactions and make the correct change
? Set-up and close work station in compliance with established procedures
? Utilize and implement TIPS training to prevent and recognize alcohol-related concerns

KNOWLEDGE AND CERTIFICATION, SKILLS AND ABILITIES
Knowledge and Certification
Preferred:
? High School Diploma/GED or equivalent experience
? Previous experience working in bar operations
? Previous cash handling, bank reconciliation and/or point-of-sales system experience

Skills
Required:
? Accurate and detail-oriented
? Strong organization skills
? Excellent verbal and interpersonal communication skills

Abilities
Required:
? Ability to work fast and efficiently
? Ability to follow established dress code policies and practice good personal hygiene
? Ability to interact with guests, coworkers and management in a professional and courteous manner
? Ability to speak in a clear, concise and pleasant voice


REQUIRED TRAINING
? Treasure Island guest service training
? TIPS training and certification
? Bloodborne Pathogens training
? Point-of-sales cash register training
? Any position-related training as determined by department manager

PHYSICAL DEMANDS
? Must be able to walk and / or stand and exert fast-paced mobility for periods of up to 8 hours
? Must have a good sense of balance, and be able to bend and kneel
? Must be able to reach and twist frequently
? Must be able to push, pull and grasp objects routinely
? Must have the ability to independently lift 30+ pounds occasionally
? Must be willing to work in extreme temperatures and weather conditions
? Must be able to perform repetitive hand and wrist motions
? Must have good eye hand coordination

WORKING ENVIRONMENT
? Work is performed outdoors during summer events, which may include extreme weather, but may require going onto the gaming floor, which includes flashing lights, frequent loud noises and cigarette smoke
? Must be able to work in cramped, tight quarters
? Must be willing to work a flexible schedule mostly evenings, weekends and holidays
? Occasionally must deal with angry or hostile individuals
? High volume direct public contact

DISCLAIMER AND CONDITIONS OF EMPLOYMENT
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job title. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel assigned to this position.

All Treasure Island Resort & Casino employees are responsible to ensure that their designated operations are in compliance with Treasure Island Resort & Casino policies, Tribal policies, State compact and Tribal gaming regulations.

Conditions of employment with Treasure Island Resort & Casino include possessing sensitivity to Native American culture, following all safety rules and regulations; notifying you manager of any criminal / civil offenses, arrests, convictions or violations, including minor traffic violations; passing a pre-employment drug test, a background investigation to obtain and maintain a gaming license and successfully completing a three-month introductory period. Team members should respect the privacy of guests and other team members and maintain confidentiality of business practices.

Keywords: Treasure Island Resort & Casino, Eau Claire , Event Beverage Staff, Other , Eau Claire, Wisconsin