Security Officer

Company: Mayo Clinic
Location: Eau Claire
Posted on: June 7, 2021

Job Description:

City Eau ClaireState WisconsinTelecommute NoDepartment SecurityWhy Mayo ClinicMayo Clinic is the nation's best hospital (U.S. News & World Report, 2020-2021) and ranked #1 in more specialties than any other care provider. We have a vast array of opportunities ranging from Nursing, Clinical, to Finance, IT, Administrative, Research and Support Services to name a few. Across all locations, youll find career opportunities that support diversity, equity and inclusion. At Mayo Clinic, we invest in you with opportunities for growth and development and our benefits and compensation package are highly competitive. We invite you to be a part of our team where youll discover a culture of teamwork, professionalism, mutual respect, and most importantly, a life-changing career!Position descriptionMayo Clinic Global Security Officers provide a professional level of customer service and security presence. A Security officer will proactively patrol Mayo Clinic property and security sensitive areas. Will assist visitors, patients and staff as need be and help prevent and deter fire, theft, vandalism, illegal entry, etc.May utilize security vehicle on a regular or occasional basis; enforces Mayo policies and responds to complaints and service calls for wrongdoing, prepares incident reports/activity logs, and may work in the Security control centers.A Security Officer adapts to unpredictable and stressful situations; manages altercations and emergency crises in an effective and professional manner; operates and communicates on a two-way radio; exhibits good judgment, maturity, initiative, tact and diplomacy when dealing with people in stressful situations. They will frequently be walking, standing, stooping, bending, lifting, pulling, climbing, reaching, and pushing, and occasionally running; is able to move quickly up and down stairwells, from the ground floor up to the top floor of each building without assistance; assists patients, volunteers, visitors, and staff with emergency evacuations, including evacuations in stairwells, to include handling emergency evacuation devices used to transport patients and others to safety; makes effective decisions as an emergency first responder, is confident in stressful situations, and works as a team member with other emergency responders, including law enforcement and fire/rescue personnel.They are able to work nights and weekends for security and protection assignments and when required by emergency or special situations.Qualifications High school degree or GED equivalent is required.Additional qualificationsAssociate's degree in law enforcement, criminal justice, security, or a related field preferred; minimum two years of experience in a customer service, military, security position and/or a similar role; experience in a healthcare setting preferred; experience in patrolling, incident report writing, defensive tactics, emergency response, lock/unlock procedures, door access, and CCTV camera operation; experience with Windows XP or newer as well as intermediate skills in Microsoft Office software applications; technical aptitude to work with Security Technology is preferred.Previous security experience; able to work independently and in a team-environment; requires strong sense of customer service and interpersonal skills to interact with patients, visitors and employees; requires strong written and verbal skills; strong problem solving skills are necessary.Has the ability to read and communicate effectively in a pleasant, courteous, professional and friendly manner. Maintains a professional appearance at all times per organizational and department standards. Can restrain potentially violent individuals; demonstrated ability to remain calm and assume control of emergency situations.Staff must participate in routine and ongoing training and development programs as required by the organization or department.License or certificationMust have and maintain a valid driver's license and acceptable driving record in accordance with Mayo Clinic Policy; must obtain certification from the International Association for Healthcare Security and Safety (IAHSS) as a Healthcare Security Officer within 6 months. Training certification in Non-violent Crisis Intervention (NVCI), basic CPR and AED, required within 1 year. Healthcare Defensive Tactics System (HDTS) certification within 1 year. Additionally, the officer shall undergo and pass a Fitness for Duty Assessment (where and when applicable), and every 2 years thereafter depending on site.Exemption status Non-exemptCompensation DetailEducation, experience and tenure may be considered along with internal equity when job offers are extended. The minimum pay rate is $17.19 per hour.Benefits eligible YesSchedule Full TimeHours / Pay period 72Schedule detailsThis position works a varying schedule based on the self-scheduling model; however the needs of the department will come first. Current shifts include 6:00am to 6:00pm and 6:00pm to 6:00am. There is no guarantee on what shift you will work.Weekend scheduleWeekend rotations are required with this position. The Officer will work 1 of 2 weekends in the two week pay period. Some travel required to off-site campuses. Holidays are worked on a rotational basis.Site description Eau Claire, with a metro area of 163,000 is home to the 11,000 students at the University of Wisconsin Eau Claire. Strong schools, low crime rate, and a reasonable cost of living may be expected. With an abundance of outdoor activities, The city also serves as the retail center for west central Wisconsin and the major metro area of Minneapolis/St. Paul is 90 minutes away. Mayo Clinic Health System in Eau Claire is recognized as a Best Hospital in Northwestern Wisconsin and within the top 10 for Hospitals in Wisconsin (U.S. News & World Report, 2019-2020).Category Support ServicesCareer profile Support ServicesJob posting number 151987BRRecruiter Stephanie FinerEqual opportunityAs an Affirmative Action and Equal Opportunity Employer Mayo Clinic is committed to creating an inclusive environment that values the diversity of its employees and does not discriminate against any employee or candidate. Women, minorities, veterans, people from the LGBTQ communities and people with disabilities are strongly encouraged to apply to join our teams. Reasonable accommodations to access job openings or to apply for a job are available.

Keywords: Mayo Clinic, Eau Claire , Security Officer, Other , Eau Claire, Wisconsin