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Information Systems Team Lead - Menards.com

Company: Menards, Inc.
Location: Eau Claire
Posted on: June 8, 2021

Job Description:

Job Description

This Team Lead position is to supervise and train Team Members in the Menards.com Systems Department.

Tasks include:

  • Develop and coordinate project plans while managing the overall execution of the plans on time and within budget.
  • Analyze and evaluate existing or proposed systems and devices to process data.
  • Prepare program specifications, diagrams, and dataflow charts and submit recommendations for solutions.
  • Coordinate system installation with user departments and operations ensuring satisfactory results.
  • Provide advanced-level software support for all department applications and Team Members.

PRIMARY RESPONSIBILITIES:

Project Resource Management:

  • Perform project based performance reviews within two weeks of project completion
  • Ensure that Team Members are trained in all application areas for which the team is responsible
  • Supervise, mentor and train Team Members to ensure that job requirements are being completed
  • Develop training plans for Team Members

Project Management:

  • Ensure projects are correctly planned according to established methodologies and standards
  • Develop requirements for projects and review with Users to ensure that the project meets current needs
  • Ensure the project plan is followed and is continually updated to ensure customer requirements are met
  • Coordinate project management for Team Members and as directed for specific projects
  • Maintain contact with users, department managers and directors and upper-level management personnel

Project Standards and Procedures:

  • Enforce all Corporate Standards and IS Systems Standards to develop and support projects
  • Coach and teach staff in proper use, continuous improvement, and ongoing implementation of IS Standards
  • Responsible for quality assurance of projects and project assignments

Production Issues:

  • Identify problem trends pro-actively
  • Develop and execute action plans
  • Follow established processes for problem handling or resolution

Development & Support:

  • Maintain an in-depth knowledge of User's operations to facilitate communication regarding User's requirements
  • Meet with Users to evaluate customer satisfaction
  • Ensure Service Level Agreements are met
  • Analyze user enhancement and maintenance requests, determine priorities and possible solutions
  • Actively participate in developing program specifications, code review, and implementing program changes
  • Coordinate system installation with operations and applicable departments

Skills & Requirements

  • Bachelor or Associate Degree in Computer Science, Software Development, Software Engineering, or related major
  • Minimum of 3 years professional experience with Java case tools and programming
  • Knowledge of MySQL, MSSQL, or Oracle database administration, data definition language (DDL), structured query language (PL/SQL) and object relational database design concepts and practices
  • Knowledge of UNIX or Linux operating system and proficient in understanding and writing UNIX shell programs
  • Excellent Skills With:
  • Object-oriented analysis and design
  • Supervisory, management, and performance management skills
  • Interpersonal skills
  • Customer service skills
  • Organizational skills
  • Project management skills and knowledge of project management tools

  • Excellent analytical, consultative, and communication skills; as well as the ability to make good judgment with both technical and business personnel
  • Ability to successfully negotiate with vendors to provide service to the corporation
  • Ability to manage multiple priorities
  • Must work within designated normal office hours - Monday-Friday, 40 hours/week - at the Corporate Office in Eau Claire, WI
  • Must be willing to work overtime as needed

Visit us at www.menards.com/careers to explore all Career Opportunities.

Qualifications

Keywords: Menards, Inc., Eau Claire , Information Systems Team Lead - Menards.com, Other , Eau Claire, Wisconsin

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