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Assistant Executive Housekeeper

Company: Treasure Island Resort & Casino
Location: Eau Claire
Posted on: July 9, 2021

Job Description:

SUMMARY: To assist the Executive Housekeeper with planning, organizing and directing hotel housekeeping operations, including an on-site laundry facility, ensuring the hotel rooms are clean and meet established standards. Responsible for a high level of guest service as described in the minimum guest service standards.

? Hire, schedule, train, coach and evaluate staff and conduct performance reviews
? Maintain controls on financials, including: labor costs, to maximize efficiency and effectiveness of operations, and may assist with developing department budget
? Assist with developing operating standards including quality, cleanliness, sanitation productivity and guest service and ensure conformance to standards
? Coordinate with the front desk ensuring room status continuity
? Assist with lost and found
? Ensure guest safety and security through proper key control and observation.
? Maintain supplies and equipment to extend their life and value to Treasure Island, including laundry and linen inventories
? Assume Executive Housekeeper duties in their absence
? Assist staff as needed, including cleaning hotel rooms


Knowledge and Certification
? High School Diploma/GED or equivalent experience
? 4 year degree in Hospitality or related field; or a combination of equivalent hotel experience and/or education; previous casino housekeeping experience is preferred

? Accurate and detail-oriented
? Highly organized and ability to adapt quickly to changing priorities
? Excellent written, verbal and interpersonal communication skills
? Excellent problem solving skills
? Proficient computer skills Microsoft Office (Word, Excel and Outlook) and Windows

? Ability to work fast and efficiently
? Ability to follow established dress code policies and practice good personal hygiene
? Ability to learn appropriate chemical usage and proper equipment usage
? Ability to interact with guests, coworkers and management in a professional and courteous manner
? Ability to manage departmental budget and control labor and expenses
? Ability to serve both internal and external customers
? Ability to speak in a clear, concise and pleasant voice
? Ability to remain focused for extended periods of time

Keywords: Treasure Island Resort & Casino, Eau Claire , Assistant Executive Housekeeper, Other , Eau Claire, Wisconsin

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