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Night Auditor

Company: Treasure Island Resort & Casino
Location: Eau Claire
Posted on: September 12, 2021

Job Description:

* Hourly shift differential for swing and grave shifts *
$2.00 an hour additional for swing shift
$2.00 an hour additional for grave shift

SUMMARY: Ensure guest satisfaction and revenue optimization. Responsible for a high level of guest service as described in your departments guest service standards

ESSENTIAL DUTIES AND RESPONSIBILITIES
? Audit, balance, post and report on hotel operations ensuring accuracy of the hotels financial and accounting records
? Greet and interact with guests in a warm, friendly and professional manner promptly handling requests and complaints
? Make reservations, check-in and check-out hotel guests and process payments
? Answer phones, maintain a cash drawer, operate office equipment and other related tasks

KNOWLEDGE AND CERTIFICATION, SKILLS AND ABILITIES
Knowledge and Certification
Required:
? High School Diploma/GED or equivalent experience

Preferred:
? 2-year degree in Accounting or related field

Skills
Required:
? Accurate and detail-oriented
? Highly organized and ability to adapt quickly to changing priorities
? Strong computer skills Microsoft Office (Word, Excel and Outlook) and Windows
? Excellent written, verbal and interpersonal communication skills
? Excellent problem solving skills
? Above average math skills
? Proven to accurately type

Abilities
Required:
? Ability to follow established dress code policies and practice good personal hygiene
? Ability to interact with guests, coworkers and management in a professional and courteous manner
? Ability to serve both internal and external customers
? Ability to speak in a clear, concise and pleasant voice
? Ability to answer a multi-line phone system in a professional and courteous manner

Keywords: Treasure Island Resort & Casino, Eau Claire , Night Auditor, Other , Eau Claire, Wisconsin

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