Supervisor - Tado Steakhouse *$500 Hire on Bonus

Company: Treasure Island Resort & Casino
Location: Eau Claire
Posted on: September 12, 2021

Job Description:

* Hire on Bonus *
$500.00 hire on bonus is for new hires only and will be paid out after the successful completion of 90 days worked.

SUMMARY: To oversee the day-to-day Tado Steakhouse operations. Responsible for a high level of guest service as described in your departments guest service standards.

ESSENTIAL DUTIES AND RESPONSIBILITIES
? Hire, schedule, train, coach, and evaluate staff and conduct performance reviews
? Direct daily work activities and inspect completed work for conformance to standards
? Ensure superior service and cleanliness are provided
? Answer guests’ questions and address concerns
? Provide accurate and thorough record keeping of personnel, sales and labor
? Run host stand effectively controlling flow of restaurant and bar areas for optimal guest service
? Demonstrate thorough knowledge of all positions, policies and procedures
? Fill in for staff as needed including the point-of-sales system and handling cash and cash equivalents
? Communicate with staff and management

KNOWLEDGE AND CERTIFICATION, SKILLS AND ABILITIES
Knowledge and Certification
Required:
? High School Diploma/GED or equivalent experience
? 1-year supervisory experience in a high-volume ala carte steak house or equivalent style restaurant

Skills
Required:
? Accurate and detail-oriented
? Highly organized and ability to adapt quickly to changing priorities
? Excellent written, verbal and interpersonal communication skills
? Above average math skills

Preferred:
? Computer skills Microsoft Office (Word, Excel and Outlook), Windows and point-of-sales systems

Abilities
Required:
? Ability to work fast and efficiently
? Ability to follow established dress code policies and practice good personal hygiene
? Ability to control labor costs
? Ability to interact with guests, coworkers and management in a professional and courteous manner
? Ability to serve both internal and external customers
? Ability to speak in a clear, concise and pleasant voice
? Ability to independently complete multiple tasks under pressure

REQUIRED TRAINING
? Treasure Island guest service training
? TIPS training and certification
? Bloodborne Pathogens training
? Effectively Handling Harassment training
? Training on Treasure Island food handling procedures
? Any position-related training as determined by department manager

PHYSICAL DEMANDS
? Must be able to walk and / or stand and exert fast-paced mobility for periods of up to 8 hours
? Must have a good sense of balance, and be able to bend and kneel
? Must be able to reach and twist routinely
? Must be able to push, pull and grasp objects routinely
? Must have the ability to independently lift up to 25+ pounds occasionally
? Must be able to perform repetitive hand and wrist motions
? Must have good eye hand coordination

WORKING ENVIRONMENT
? Work is performed in the restaurant but may require going onto the gaming floor which includes flashing lights, frequent loud noises and cigarette smoke
? Must be able to work in cramped, tight quarters
? Must be willing to work a flexible schedule including all shifts, weekends and holidays
? Occasionally overtime may be required
? Occasionally must deal with angry or hostile individuals
? High volume direct public contact

DISCLAIMER AND CONDITIONS OF EMPLOYMENT
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job title. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel assigned to this position.

All Treasure Island Resort & Casino employees are responsible to ensure that their designated operations are in compliance with Treasure Island Resort & Casino policies, Tribal policies, State compact and Tribal gaming regulations.

Conditions of employment with Treasure Island Resort & Casino include possessing sensitivity to Native American culture; following all safety rules and regulations; notifying your manager of any criminal / civil offenses, arrests, convictions or violations, including minor traffic violations; passing a pre-employment drug test; passing a background investigation to obtain and maintain a gaming license; and successfully completing a three-month introductory period. Team members should respect the privacy of guests and other team members and maintain confidentiality of business practices.

Keywords: Treasure Island Resort & Casino, Eau Claire , Supervisor - Tado Steakhouse *$500 Hire on Bonus, Other , Eau Claire, Wisconsin