Convenience Store Team Lead
Company: Fleet Farm
Location: Eau Claire
Posted on: June 22, 2022
Job Description:
Do you enjoy serving customers, mentoring others, and enacting
processes to ensure customers are receiving the best possible
customer service? - Do you have a positive attitude and love
interacting with people? - If so, this opportunity is for you! The
C-Store Team Lead is responsible for leading a team that provides
an exceptional customer experience through the sale of fuel and
other store merchandise, processing transactions at the point of
sale, and assisting in the overall operations of the Convenience
Store.
- Train, coach, mentor, develop and supervise Team Members in the
C-Store.
- Provide customers with a quick and efficient check-out
experience with the accurate and efficient operation of point of
sale transactions.
- Follow all city, county, state regulations and procedures
regarding the transactions of tobacco products, lottery tickets,
and alcohol.
- Responsible to ensure all safe food handling requirements are
followed.
- Responsible for gas mart operations including maintenance of
fuel pumps, fuel islands, fuel operating consoles, fuel tanker
drops, and processing of all related documentation.
- Ensure all Team Members understand and follows all emergency
response protocol in regards to spills and hazardous material
handling.
- Answer customer questions concerning location, price, and use
of merchandise based upon product specifications.
- Maintain adequate stock levels of merchandise. Restock all
merchandise as needed.
- Responsible for opening and closing of the store, as needed,
and overall security of the facility.
- Responsible for ensuing displays are set up according to
Company directives. Education/Experience:
- High School Diploma or GED or equivalent relevant experience
required.
- 2+ years of retail management or supervisory experience
preferred.
- Proven ability to lead, coach and build relationships in an
environment of fast change
- Must be able to direct and motivate a diverse population that
includes full-time and part-time Team Members.
- Ability to work in a variety of temperatures, including the
cooler, freezer and external/outdoor temperatures.
- Ability to work a flexible schedule to meet the needs of the
business including days, nights, weekends and holidays is
required.
Keywords: Fleet Farm, Eau Claire , Convenience Store Team Lead, Other , Eau Claire, Wisconsin
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