Convenience Store Team Lead

Company: Fleet Farm
Location: Eau Claire
Posted on: June 22, 2022

Job Description:

Do you enjoy serving customers, mentoring others, and enacting processes to ensure customers are receiving the best possible customer service? - Do you have a positive attitude and love interacting with people? - If so, this opportunity is for you! The C-Store Team Lead is responsible for leading a team that provides an exceptional customer experience through the sale of fuel and other store merchandise, processing transactions at the point of sale, and assisting in the overall operations of the Convenience Store.

• Train, coach, mentor, develop and supervise Team Members in the C-Store.
• Provide customers with a quick and efficient check-out experience with the accurate and efficient operation of point of sale transactions.
• Follow all city, county, state regulations and procedures regarding the transactions of tobacco products, lottery tickets, and alcohol.
• Responsible to ensure all safe food handling requirements are followed.
• Responsible for gas mart operations including maintenance of fuel pumps, fuel islands, fuel operating consoles, fuel tanker drops, and processing of all related documentation.
• Ensure all Team Members understand and follows all emergency response protocol in regards to spills and hazardous material handling.
• Answer customer questions concerning location, price, and use of merchandise based upon product specifications.
• Maintain adequate stock levels of merchandise. Restock all merchandise as needed.
• Responsible for opening and closing of the store, as needed, and overall security of the facility.
• Responsible for ensuing displays are set up according to Company directives. Education/Experience:

• High School Diploma or GED or equivalent relevant experience required.
• 2+ years of retail management or supervisory experience preferred.
• Proven ability to lead, coach and build relationships in an environment of fast change
• Must be able to direct and motivate a diverse population that includes full-time and part-time Team Members.
• Ability to work in a variety of temperatures, including the cooler, freezer and external/outdoor temperatures.
• Ability to work a flexible schedule to meet the needs of the business including days, nights, weekends and holidays is required.

Keywords: Fleet Farm, Eau Claire , Convenience Store Team Lead, Other , Eau Claire, Wisconsin