Senior Enrollment Eligibility Representative - Work from Home

Company: UnitedHealth Group
Location: Eau Claire
Posted on: June 25, 2022

Job Description:

If you are located within Eau Claire WI, or Duluth MN, you will have the flexibility to telecommute* (work from home) as you take on some tough challenges.Welcome to one of the toughest and most fulfilling ways to help people, including yourself. We offer the latest tools, most intensive training program in the industry and nearly limitless opportunities for advancement. Join us and start doing your life's best work.SMIf it sounds too good to be true, consider this: Through our family of businesses and a lot of inspired individuals, we're building a high-performance structure that works better for more people in more ways. This position is full-time (40 hours/week) Monday - Friday. Employees are required to work our normal business hours of 7:30am- 4pm CST or 8:00am- 4:30pm CST. It may be necessary, given the business need, to work occasional overtime or weekends*All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy.Primary Responsibilities:

• Responding to State, Health Plan and COPA inquiries and requests
• Regulatory changes and exception process requests
• Automations, reporting, and controls and deliverables management/monitoring
• AEP Readiness
• State site access management
• Post-implementation issue management
• Reconciliation between Enrollment and client systems
• File load and reconciliation management
• Identifying process improvement opportunities
• Other state specific responsibilities assigned as neededYou'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.Required Qualifications:
  • High school diploma / GED (or higher) OR 10+ years of equivalent working experience
  • 2+ years of experience in an office setting environment using the telephone and computer as the primary instruments to perform job duties
  • Moderate proficiency with Windows PC applications, which includes the ability to learn new and complex computer system applicationsPreferred Qualifications:
    • 1+ years of experience with UHC Billing and/or Enrollment
    • 1+ years of experience with FACETS.
    • 1+ years of experience resolving issues using root causing and problem-solving skills
    • Intermediate skills associated with Microsoft Excel (create, edit, sort, filter, pivot tables)Telecommuting Requirements:
      • Reside within Duluth, MN OR Eau Claire, WI
      • Required to have a dedicated work area established that is separated from other living areas and provides information privacy
      • Ability to keep all company sensitive documents secure (if applicable)
      • Must live in a location that can receive a UnitedHealth Group approved high-speed internet connection or leverage an existing high-speed internet serviceUnitedHealth Group requires all new hires and employees to report their COVID-19 vaccination status.Military & Veterans find your next mission: We know your background and experience is different and we like that. UnitedHealth Group values the skills, experience and dedication that serving in the military demands. In fact, many of the values defined in the service mirror what the UnitedHealth Group culture holds true: Integrity, Compassion, Relationships, Innovation and Performance. Whether you are looking to transition from active duty to a civilian career, or are an experienced veteran or spouse, we want to help guide your career journey. Learn more at https://uhg.hr/transitioning-militaryLearn how Teresa, a Senior Quality Analyst, works with military veterans and ensures they receive the best benefits and experience possible. https://uhg.hr/vetCareers with UnitedHealthcare. Let's talk about opportunity. Start with a Fortune 10 organization that's serving more than 85 million people already and building the industry's singular reputation for bold ideas and impeccable execution. Now, add your energy, your passion for excellence, your near - obsession with driving change for the better. Get the picture? UnitedHealthcare is serving employers and individuals, states and communities, Military families and Veterans wherever they're found across the globe. We bring them the resources of an industry leader and a commitment to improve their lives that's second to none. This is no small opportunity. It's where you can do your life's best work.SMDiversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.Keywords: #RPO, #YELLOW

Keywords: UnitedHealth Group, Eau Claire , Senior Enrollment Eligibility Representative - Work from Home, Other , Eau Claire, Wisconsin