Helpdesk Specialist
Company: Horizontal Talent
Location: Eau Claire
Posted on: August 5, 2022
Job Description:
Summary :
- Provide Level 2 helpdesk support.
- Answers more complex questions about installation and operation
of assigned products and escalating all other issues to Level 3
support.
- Responsibilities include maintaining, developing and supporting
personal computers, servers, local and wide area network, software,
and data communications technologies
- Seeking a full time IT Field Technician to join our team. You
will be responsible for imaging, deploying and disposing of PC
equipment. -Responsibilities:
- Configure, image and deploy desktops, laptops and tablets with
current image, applications and security updates
- Dispose of existing desktops, laptops and tablets Resolve any
issues reported by users during the pc refresh or deployment
process Required:
- The ability to properly setup, configure and install pc
hardware (desktops, tablets, printers)
- Good Understanding of Microsoft Windows 10 and how to
troubleshoot Excellent problem solving skills
- The ability to build rapport with clients and communicate
clearly A professional and positive demeanor
- Self-motivated with good time management skills and the ability
to multi-task Collaborate well with others Local travel Use of
personal vehicle Qualifications:
- 2 - 5 years' experience imaging, installing and supporting PC's
Comp TIA A+
Keywords: Horizontal Talent, Eau Claire , Helpdesk Specialist, Other , Eau Claire, Wisconsin
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