Helpdesk Specialist

Company: Horizontal Talent
Location: Eau Claire
Posted on: September 20, 2022

Job Description:

Summary :

• Provide Level 2 helpdesk support.
• Answers more complex questions about installation and operation of assigned products and escalating all other issues to Level 3 support.
• Responsibilities include maintaining, developing and supporting personal computers, servers, local and wide area network, software, and data communications technologies
• Seeking a full time IT Field Technician to join our team. You will be responsible for imaging, deploying and disposing of PC equipment. Responsibilities:
  • Configure, image and deploy desktops, laptops and tablets with current image, applications and security updates
  • Dispose of existing desktops, laptops and tablets Resolve any issues reported by users during the pc refresh or deployment process Required:
    • The ability to properly setup, configure and install pc hardware (desktops, tablets, printers)
    • Good Understanding of Microsoft Windows 10 and how to troubleshoot Excellent problem solving skills
    • The ability to build rapport with clients and communicate clearly A professional and positive demeanor
    • Self-motivated with good time management skills and the ability to multi-task Collaborate well with others Local travel Use of personal vehicle Qualifications:
      • 2 – 5 years' experience imaging, installing and supporting PC's Comp TIA A+

Keywords: Horizontal Talent, Eau Claire , Helpdesk Specialist, Other , Eau Claire, Wisconsin