Sales Support Specialist (Remote)

Company: Danaher Corporation
Location: Eau Claire
Posted on: November 16, 2022

Job Description:

Our work at Hach ensures water quality for people around the world. Our customer partnerships, passionate experts, and reliable, easy-to-use solutions make water analysis better-faster, simpler, greener, and more informative. As a member of our team, you'll get to make an immediate, measurable impact on a global scale, within industries from aviation to manufacturing to mining. You'll also be part of an environment that fosters career growth and professional development, with kindness at its core. And you'll be part of our mission, which drives us to develop water quality solutions that protect the health and safety of all living things. Hach is proud to be one of Danaher's Water Quality companies (https://www.dhwaterquality.com/) . Motivated by the highest possible stakes of climate change and global health, we're working together within a rapidly digitizing industry to find innovative technologies that guarantee the safety of our water and our environment. The Opportunity: Hach is seeking an organized Sales Support Specialist to join our team full time. This is a remote, work-from-home position with daytime hours. If you are passionate about supporting your coworkers, and you want to find yourself in a fast-paced, collaborative environment that challenges you, rewards you for your organizational skills and service expertise, and you are looking for a place to grow and expand, this could be the job for you! What Will I Be Doing? Working remotely 40 hours per week, you'll be the primary point of contact for assigned colleagues in the North America Sales Team. More specifically, you will be responsible for supporting approximately 12 different coworkers (in positions such as Sales Managers, Key Account Managers, etc.) in a defined territory/region. The support you can expect to provide your "internal customers" may include: 1) receiving incoming calls to help resolve issues/problems; 2) preparing/processing quotes; 3) prepping Purchase Orders; 4) assisting your Sales Rep coworker with legal review; and 5) updating/maintaining information in databases like Oracle and Salesforce. What Qualifications Do I Need? A High School diploma or equivalent, with at least 2 years of customer service/administrative experience in a "supporting" position. Outstanding communication, de-escalation, and empathy skills with a "customer-centered" attitude. Excellent time management and multi-tasking skills; you are resilient, resourceful, and an expert at managing a busy workload with multiple competing priorities. What Will Make Me Stand Out? You're a Team Player who is comfortable and confident working with Microsoft Office programs and navigating multiple computer systems at once - we especially want to hear from you if you have previous experience with Oracle and/or Salesforce! You're a go-getter and "lifelong learner" who is committed to continuous improvement and the best possible customer experience. You've completed training like "Crucial Conversations" and have experience utilizing those strategies in a customer-facing role. The Perks: Bi-annual performance-based bonus and full benefits including paid time off, medical, dental, vision, and 401(k) (with company matching) all on your first day! Comprehensive and structured training that includes on-the-job mentorship through more senior coworkers. A welcoming and supportive team that allows you to follow your strengths and wants to see you succeed. Your work and contributions will directly help to ensure water quality for people around the world - talk about feeling good about what you do! The hourly rate for this role is $23.00 to $27.00. This is the range that we in good faith believe is the range of possible compensation for this role at the time of this posting. We may ultimately pay more or less than the posted range and this range is only applicable for jobs to be performed in Colorado. This range may be modified in the future. This job is also eligible for bonus pay. We offer comprehensive package of benefits including paid time off, medical / dental / vision insurance and 401(k) to eligible employees. You can apply for this role through the Careers Page at https://jobs.danaher.com/global/en/ (or through the Workday "Find Jobs" function if you are a current employee). Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law. When you join us, you'll also be joining Danaher's global organization, where 80,000 people wake up every day determined to help our customers win. As an associate, you'll try new things, work hard, and advance your skills with guidance from dedicated leaders, all with the support of powerful Danaher Business System (https://www.danaher.com/how-we-work/danaher-business-system) tools and the stability of a tested organization. Danaher Corporation and all Danaher Companies are committed to equal opportunity regardless of race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. We value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.The EEO posters are available here (https://www.dol.gov/agencies/ofccp/posters) .We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us at applyassistance@danaher.com to request accommodation. If you've ever wondered what's within you, there's no better time to find out.

Keywords: Danaher Corporation, Eau Claire , Sales Support Specialist (Remote), Other , Eau Claire, Wisconsin