QUALITY ASSURANCE SPECIALIST
Company: Aurora Community Services
Location: Eau Claire
Posted on: January 24, 2023
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Job Description:
ResponsibilitiesAnalyze case files and documentation with
thorough attention to detailProvide written/verbal feedback to
provider agencies to enhance compliance and service
qualityParticipate in extensive training on expectations and DHS 36
to assure understanding and accuracy of knowledgeFacilitate
in-person training on regulations, standards to improve the quality
of service, and documentation to CCS providers and county service
facilitatorsEnsure safe work practicesPerform other duties as
assignedCompetenciesProblem Solving - identify and resolves problem
in a timely manner, gathering and analyzing information
skillfullyInterpersonal Skills - maintain confidentiality,
remaining open to others' ideas and exhibiting willingness to try
new thingsOral Communication - speak clearly and persuasively in
positive or negative situations; demonstrating group presentation
and meeting skillsWritten Communication - edit work for spelling
and grammar, presenting numerical data effectively, and ability to
read and interpret written informationPlanning/Organizing -
prioritize and plan work activities, using time efficiently, and
develop realistic action plansQuality Control - ensure accuracy,
quality, and thoroughness by effectively monitoring own
workAdaptability - adapt to changes in the work environment, manage
competing demands, and deal with frequent change, delays, or
unexpected eventsDependability -consistently at work and on time,
following instructions, responding to management direction, and
soliciting feedback to improve performanceSafety and Security -
actively promote, personally observe, and promote safety/security
procedures, using equipment and materials properlyPay Range: $18.00
- $20/hr. based upon experience and education.Benefits may Include:
Health/Life/Dental Insurance, Vacation/Personal Hours, Employee
Stock Ownership, 401-K, Employee Achievement ProgramIf you are
looking to make a difference, join the Aurora team! Aurora
Community Services is proud to be an Employee Owned Company! An
EOE/AA Employer
Keywords: Aurora Community Services, Eau Claire , QUALITY ASSURANCE SPECIALIST, Other , Eau Claire, Wisconsin
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