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QUALITY ASSURANCE SPECIALIST

Company: Aurora Community Services
Location: Eau Claire
Posted on: January 24, 2023

Job Description:

ResponsibilitiesAnalyze case files and documentation with thorough attention to detailProvide written/verbal feedback to provider agencies to enhance compliance and service qualityParticipate in extensive training on expectations and DHS 36 to assure understanding and accuracy of knowledgeFacilitate in-person training on regulations, standards to improve the quality of service, and documentation to CCS providers and county service facilitatorsEnsure safe work practicesPerform other duties as assignedCompetenciesProblem Solving - identify and resolves problem in a timely manner, gathering and analyzing information skillfullyInterpersonal Skills - maintain confidentiality, remaining open to others' ideas and exhibiting willingness to try new thingsOral Communication - speak clearly and persuasively in positive or negative situations; demonstrating group presentation and meeting skillsWritten Communication - edit work for spelling and grammar, presenting numerical data effectively, and ability to read and interpret written informationPlanning/Organizing - prioritize and plan work activities, using time efficiently, and develop realistic action plansQuality Control - ensure accuracy, quality, and thoroughness by effectively monitoring own workAdaptability - adapt to changes in the work environment, manage competing demands, and deal with frequent change, delays, or unexpected eventsDependability -consistently at work and on time, following instructions, responding to management direction, and soliciting feedback to improve performanceSafety and Security - actively promote, personally observe, and promote safety/security procedures, using equipment and materials properlyPay Range: $18.00 - $20/hr. based upon experience and education.Benefits may Include: Health/Life/Dental Insurance, Vacation/Personal Hours, Employee Stock Ownership, 401-K, Employee Achievement ProgramIf you are looking to make a difference, join the Aurora team! Aurora Community Services is proud to be an Employee Owned Company! An EOE/AA Employer

Keywords: Aurora Community Services, Eau Claire , QUALITY ASSURANCE SPECIALIST, Other , Eau Claire, Wisconsin

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