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Auto Center Service Advisor - Part Time - Eau Claire

Company: Mills Fleet Farm
Location: Eau Claire
Posted on: September 6, 2018

Job Description:

Auto Center Service Advisors work with customers todetermine their vehicle needs and services requested; verifying warranty coverage; developing estimates; creating repair orders and maintaining excellent customer rapport.Customer courtesy is essential to this position. Auto Service Center hours are 7am - 6pm Monday through Saturday and 8am - 6pm on Sunday, except Fargo, ND is open 12pm - 6pm on Sundays. Auto Center Service Advisors are responsible for:

  • Greeting and assisting all customers on the front line of the business.
  • Serving as a contact between service technicians and our customers.
  • Developing service estimates for necessary work needed on customers' vehicles.
  • Scheduling customer appointments while maximizing our service technicians' schedules.
  • Accurately completing all customer work orders and inspections of vehicles.
  • Communicating any additional vehicle/safety problems to the customer.
  • Establishing a working knowledge of automotive repairs.
  • Be able and willing to complete some automotive maintenance/repairs to assist the technicians.
  • Always making sure safety is a priority. Job Requirements for this position are:
  • Possess a valid driver's license.
  • Have good organization skills.
  • Ability to add, subtract, multiply, and divide in all units of measure.
  • Be familiar with basic computer functions.
  • Possess strong interpersonal and communication skills.
  • Have a positive, friendly and outgoing personality.
  • Desire to work with the public.
  • Must be dependable, honest, courteous and self-motivated.
  • Must be available to work a rotating schedule including every other weekend and occasional holidays.
  • Prior experience in an auto service repair facility is preferred; however, training will be provided.
  • ASE Certification is preferred but not required

    Keywords: Mills Fleet Farm, Eau Claire, Auto Center Service Advisor - Part Time - Eau Claire, Other, Eau Claire, Wisconsin

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