EauClaireRecruiter Since 2001
the smart solution for Eau Claire jobs

Customer Solutions Tech Support

Company: Mommy Jobs Online
Location: Eau Claire
Posted on: September 13, 2019

Job Description:

You will be provided the equipment (computer and accessories) to work from home where you will answer inbound calls from customers across the country and help them troubleshoot their home security and home automation systems over the phone. The pay for this position is $11 an hour. Abbreviated List of Benefits: Working from the comfort of your own home, no driving to work, paid time off, paid holidays, 401K and much more! Essential Functions/Responsibilities: Provide technical and customer support via telephone for inbound calls Develop extensive knowledge of our management systems varied product line and installation processes Educate customers on the use of our management system home systems and products Use our management system to troubleshoot varying degrees of technical support problems for customers Create service tickets for issues not able to be resolved over the phone Accurately record customers technical issues Answer customers billing questions/concerns Proficient communication skills (verbal and written) Ability to solve unique technical problems Must be able to multi-task while using different internal programs Ability to communicate clearly with customers while providing step-by-step instructions for understanding/fixing their system over the phone Passion for providing quality customer service Ability to envision product scenarios in order to help customers solve problems Must feel comfortable with de-escalating phone calls Ability to adapt to system/process changes quickly while retaining new information Must be able to work five weekdays Must have 100% attendance during the 4 week training Ability to adhere to a strict attendance/punctuality policy Minimum Requirements: Must have a consistent internet speed of 5 mbps download and 2.5 mbps upload, provided by an Internet Service Provider The workplace must be in a secluded portion of the home where passersby cannot view the screen or customer information. Preferably in a room with a door or divider that closes it off from the rest of the home Required Experience: Ability to successfully pass background check Must be at least 18 years old (per Industrys requirement) Must be able to commit to 6 months in the department High school diploma or equivalent preferred but not required Call center experience preferred but not required 6+ months of customer service experience preferred To Become A Member: Please visit mommyjobsonline.com and click on Join Now and select the Customer Service WAH Job Bank Registry to become a lifetime member to get connected with this client. Please email us your resume after you register with your qualifications and work history. Please reference agent id code MJOLLAUREN on your registration submission. Please feel free to consult with us if you have further job related questions about our company at 14054186160.

Keywords: Mommy Jobs Online, Eau Claire , Customer Solutions Tech Support, Other , Eau Claire, Wisconsin

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


Virtual Recruiter
Description: You will recruit remote contractors that are seeking transcription, medical coding, clerical, data entry or customer service remote job positions to our remote job board. A candidate recruit is someone (more...)
Company: Mommy Jobs Online
Location: La Crosse
Posted on: 09/16/2019

Owner Operator Truck Driver Job - Sign On Bonus Available & Great Benefits!
Description: U.S. Xpress knows you are a business owner and we will treat you like one. That's why
Company: USXpress
Location: Eau Claire
Posted on: 09/16/2019

National OTR Dry Van Driving Job - LaCrosse, WI
Description: Crete Carrier is seeking professional truck drivers to join their national over the road fleet. Home Time options include 12 and 21 days out. Apply today. Fleet Information Starting Pay: .48 to (more...)
Company: Crete Carrier Corporation
Location: La Crosse
Posted on: 09/16/2019


Need extra cash this summer? Deliver with EatStreet
Description: To fulfill our mission of hooking up peoples hunger, we need motivated and enthusiastic individuals to join the EatStreet Delivery team Perks:Drivers can earn up to 14 an hour depending on availability (more...)
Company: Eatstreet
Location: La Crosse
Posted on: 09/16/2019

LTL Linehaul Owner Operator & Lease Purchase Truck Driver
Description: Roadrunner Offers: Solos Earn Up to 210,000 Per Year Teams Earn Up to 350,000 Per Year 1,500 Referral Incentive Terminal to Terminal Moves Consistent Steady Freight No Touch Complete (more...)
Company: Roadrunner Transportation Systems
Location: Eau Claire
Posted on: 09/16/2019

HR Personnel Assistant - Work From Home
Description: Job Duties: You will need to make outbound calls to jobseekers pertaining to joining our remote work-at-home job board to find employment. You will need to post classified job ads on a daily basis of (more...)
Company: Mommy Jobs Online
Location: La Crosse
Posted on: 09/16/2019

Class A CDL Lease Purchase Truck Drivers
Description: CDL-A LEASE PURCHASE OPPORTUNITIES NEW CDL-A Lease Opportunities Make the living you've always dreamed of at J amp R Schugel Our CDL-A lease opportunities provide professional truck drivers like you (more...)
Company: J&R Schugel
Location: Eau Claire
Posted on: 09/16/2019

Deliver with EatStreet - La Crosse
Description: To fulfill our mission of hooking up peoples hunger, we need motivated and enthusiastic individuals to join the EatStreet Delivery team Perks:Drivers can earn up to 14 an hour depending on availability (more...)
Company: Eatstreet
Location: La Crosse
Posted on: 09/16/2019

Part Time Event Specialist
Description: Part Time Event Specialist Are you outgoing and enjoy interacting with people If promoting brand awareness through product demonstration sounds appealing, then our Part Time Job is the right fit for (more...)
Company: Advantage Solutions
Location: Eau Claire
Posted on: 09/16/2019

Supplement your income with EatStreet Delivery
Description: To fulfill our mission of hooking up peoples hunger, we need motivated and enthusiastic individuals to join the EatStreet Delivery team Perks:Drivers can earn up to 14 an hour depending on availability (more...)
Company: Eatstreet
Location: La Crosse
Posted on: 09/16/2019

Log In or Create An Account

Get the latest Wisconsin jobs by following @recnetWI on Twitter!

Eau Claire RSS job feeds