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Vacation Rental Specialist/ Customer Service Rep

Company: Chippewa Valley Real Estate and Property Managemen
Location: Eau Claire
Posted on: September 21, 2022

Job Description:

POSITION NOT AVAILABLE UNTIL OCTOBER 3RD, 2022 For the past 11 years, Chippewa Valley Property Management has been managing rental properties in Eau Claire, Chippewa, and Dunn County areas. With our portfolio growing over time, we are looking for a vacation rental specialist. We are looking for someone who is also a team player that is willing to help out their fellow coworkers in our busy and ever-changing environment. Essential Job Responsibilities: -Managing daily tasks for our Vacation Rentals-Maintain Airbnb, VRBO, and Evolve sites for vacation rentals-Update booking spreadsheets as bookings are confirmed-Send out welcome packets/resort information to guests at their initial booking-Send room passcodes/confirmations to guests 2-3 days prior to their arrival date-Update vacation rental websites/listings as needed-Respond to all boat rental inquiries and requests-Write rental agreements for short term boat rentals-maintain communication with cleaners and provide weekly updates-Online Search Engine Management (Making sure Google, Yelp, Bing, etc. is up-to-date)- Social Media Management (Creating Facebook, Instagram, TikTok posts)-Assisting in Marketing Improvements and Advertising Opportunities-Posting/ Updating/ Renewing Ads for Rental Properties-Taking Photos of Properties for Marketing Purposes-Responding to Facebook, Booking, and Email Inquiries-Customer Service (Answering Phones, Emails, Voicemails)-Scheduling showings and pre-screening prospective tenants-scanning documents and filing them-showings of rental units-follow up with our tenants that their maintenance concerns have been addressed-monitoring our emergency phone approximately once every 6-8 weeks after hours-coordinating showing times and/or maintenance visits with tenants Qualifications: -Cell Phone-Reliable Vehicle/ Driver's License-Exceptional People Skills-Multitasking-MUST HAVE Computer Skills (Word, Xcel, Typing, Navigating Search Engines, Social Media)-Property Management Experience Preferred-Vacation Rental Experience Preferred-Office Experience Preferred Job Type: Full-timeMonday- Friday 8am to 5pmPaid HolidaysAccruing vacation after 90-day probation$17.00 per hour with annual reviews.Please send resumeAttention: Sarah Office ManagerChippewa Valley Property Management1119 Regis Ct Suite 260Eau Claire, WI 5470Job Type: Full-timePay: From $17.00 per hourBenefits: Paid time offSchedule: 8 hour shift Monday to FridayAbility to commute/relocate: Eau Claire, WI 54701: Reliably commute or planning to relocate before starting work (Required)Experience: Customer service: 1 year (Required) Computer skills: 1 year (Required)License/Certification: Driver's License (Required)Work Location: One location

Keywords: Chippewa Valley Real Estate and Property Managemen, Eau Claire , Vacation Rental Specialist/ Customer Service Rep, Sales , Eau Claire, Wisconsin

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