Customer Service Representative
Company: Silver Spring Foods Inc
Location: Eau Claire
Posted on: January 18, 2023
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Job Description:
Description:$250 gas card sign-on bonusSilver Spring Foods
offers competitive wages along with a full benefit package,
including $0 premiums for medical insurance! We also offer dental,
vision, disability insurance, 401(k) with company match, generous
paid time off, paid holidays, and a wellness reimbursement stipend;
employees and their dependents get free access to near-site clinic
on the first day of employment, tuition reimbursement program and
much more!MINIMUM QUALIFICATIONS AND ATTRIBUTES Strong
communication skills - written & verbalAt least 1-2years of
experience in Customer ServiceProficient in order managementGood
computer skillsCRM experienceAbility to remain professional and
courteous at all timesPositive team playerMultitaskerStarting wage
at $18 per hourRequirements:Trusted Partner: You finds ways to
proactively communicate so that customer interactions go beyond
order placement and solving problems. You know when to pick up the
phone vs writing a concise email because you understand the
delicate balance between customer needs and urgency. Customers
appreciate that you listen to understand and that you do what you
say and say what you do!Communicate with Clarity: Your
communication skills are excellent, and you work to make sure
people at all different levels of the company or our customers
understand what you have to convey. You listen first to ensure you
understand the question or situation and formulate and answer that
gets everyone on the same page.Thoroughness, Speed and Accuracy:
It's all about service delivery and managing the details. You are
responsive, very efficient with time and are able to move rapidly
from one task to another while handling shifting daily priorities.
You take great pride in your attention to detail and ensure that
all information is accurate.Reliability and Commitment: You are
known for delivering what you promise on time to your colleagues,
our customers and other partners. You help your teammates out when
they need it or you have a bit of extra time, knowing that when the
team does well, we all do well. When making commitments to partners
and other team members, you have a reputation for delivering
on-time no matter what.Silver Spring Foods is a 4th generation
family-owned business in Eau Claire, WI that has grown to be the
number one grower and processor of horseradish in the world. We
provide farm-to-table mustards, sauces, and horseradish products to
grocery stores, restaurants, and food service companies all over
the country. Silver Spring is also a premier co-packer for
well-known national and international brands who value our
state-of-the-art manufacturing facility, private label experience,
and production capacity. Besides our great products, Silver Spring
Foods is known for our great, inclusive, and appreciative work
culture, opportunities for advancement, flexible work schedules,
great compensation packages, and for being a nimble business that
isn't dragged down by lots of red tape.Silver Spring Foods makes
condiments that makes food exciting and that bring Zing to people's
taste buds. As we always bring Zing with our products, we also
celebrate diversity in the same way. We hire unique individuals
with diverse experiences and backgrounds that help make us the best
we can be. Our goal is to be a place where people can be welcomed
and feel at home while working and growing there career with our
family.
Keywords: Silver Spring Foods Inc, Eau Claire , Customer Service Representative, Sales , Eau Claire, Wisconsin
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