Family Service Coordinator-Supportive Housing

Company: Scott Carver Dakota CAP
Location: Shakopee
Posted on: February 17, 2026

Job Description:

Job Description Job Description Want a job where you can match your passion with your purpose? Join our Housing Team at the CAP Agency where you will enjoy both paid vacation AND sick time, 14 paid holidays, full benefits package and more! Family Service Coordinator - Supportive Housing 1.0 FTE Shakopee Office OUR MISSION The CAP Agency assists and empowers people to achieve social and economic well-being in partnership with our community. THE TIME IS NOW Led by a seasoned Executive Director, Jeff Hansen, the CAP Agency is a formidable force in serving 30,000 families in the Scott, Carver, and Dakota communities. The pace of the community’s need is extraordinary. With a strong reputation, a loyal and growing donor base, and healthy and stable financials, the CAP Agency is investing even further in its housing program. POSITION OVERVIEW The Family Service Coordinator (FSC) in Supportive Housing will assist clients experiencing homelessness with housing search and placement activities and provide case management services to reach goals. The FSC will have an involvement in local committees such as Housing Support Meeting, HIT, the Housing Coalition, and Heading Home Committee. YOUR ATTRIBUTES Self-starter Skilled Problem Solver and Communicator Fosters Collaboration Able to Work Independently Passion for Helping Others AREAS OF RESPONSIBILITY AND ACCOUNTABILITY Maintaining composure and working effectively under stressful conditions. Develop and write client plans specific to emotional, physical, social and cultural issues in an effort to reduce housing barriers. Work directly with an integrated team of staff from CAP, the County, and other organizations to determine referred program eligibility. Develops housing resources by establishing relationships with landlords and short-term stay residences in order to link clients to them and other local resources. THE IDEAL CANDIDATE The ideal candidate will bring knowledge of the principles of Trauma Informed Care, Person Centered Theory, and Housing First. They will have experience working with mental health and chemical dependency populations. They should have the principles of record keeping and record management as well as the ability to quickly adhere to our housing policies, procedures and applicable CAP software that we utilize and a passion for serving people that were formerly or are currently unhoused. ADDITIONAL QUALIFICATIONS A Four-year degree in social work or related field plus one year of associated experience or equivalent combination of education and/or experience. Experience working with individuals or families who are unhoused and/or from various social backgrounds. Special consideration given to bilingual candidates. WHERE YOU WILL WORK The CAP Agency Housing department has a flexible, hybrid working model. Employees create a schedule that works for their department, optimizes output and balances in-office and remote work. BENEFITS MATTER The CAP Agency offers a comprehensive, and competitive benefit package. Highlights include individual and family coverage, including medical, vision, and dental. Generous PTO and paid holidays, cell phone stipend, 401k contribution and short and long-term disability. THIS ROLE IS BIGGER THAN YOU All CAP employees can help maximize the quality of our service through continuous improvements of our process, commitment to finding better ways to do things, and working together to accomplish this. We do this through: Fostering Teamwork Continuous Improvement Analytical Thinking Communication Building Collaborative Relationships Being Customer Centered ARRIMATIVE ACTION POLICY Scott, Carver, Dakota CAP Agency will not deny anyone the opportunities for training or employment because of sex, race, religion, color, creed, national origin, marital status, age, sexual preference, disability, or status with regard to public assistance. The Scott Carver Dakota CAP Agency is an Equal Opportunity/Affirmative Action employer and is committed to building a culturally diverse workforce. Monday-Friday 8am-4:30pm

Keywords: Scott Carver Dakota CAP, Eau Claire , Family Service Coordinator-Supportive Housing, Social Services , Shakopee, Wisconsin